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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

3

out of 10

Slow to pay

Very slow to pay claims. So slow that I think they hope you forget you've ever made the claim. Recent renewal my premium jumped from 42 per month to 76 with no explanation. I insure three dogs with them but only the one premium has skyrocketed, the one they switched to 24petwatch.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Belgian Sheepdog
  • AGE OF PET: 1 - 8

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10

out of 10

Thank you!!!!!!!

The best financial decision in acquiring EMBRACE for my two dogs. Quick refunds, easy paperwork filing, no hassels, and peace of mind in providing great healthcare for my two dogs.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws is Tops

Taika is the first dog of mine for whom I have insurance. I long thought about buying it, finally making up my mind to do so when I found out there was a puppy coming my way. A few years ago my sister bought pet insurance through Healthy Paws for her dogs and a friend had Healthy Paws covering her dog, but I still looked into other companies to be sure; in the end, I went with Healthy Paws for my puppy. Taika's been covered by Health Paws since Sept 2015; $500 deductible; 80% coverage. She had a couple of run-ins with porcupines. She once got poked in the eye. Healthy Paws makes it easy to upload the vet's bills and notes. Each time after doing so, I got an email from Healthy Paws, letting me know they received the paperwork. A second email followed soon thereafter detailing payment. Each time the check arrived about 1-1//2 weeks after I submitted documents. In early August I took 13-month-old Taika to the vet. She'd been vomiting on and off and wasn't much interested in food for a day or two, although she was still playful and running around. She ended up spending a week in the hospital, diagnosed with severe gastroenteritis. The bill was thousands of dollars. I uploaded pages of the vet bill and pages of the vet's notes. A day or so later, I received an email notifying the documents had been received, followed by an email detailing payment, and the check arrived about a week later. My sister had told me Healthy Paws was responsive when she'd submitted claims; reviews I read likewise noted the company responded quickly to claims. Based on my experience, the company certainly is responsive! I've gotten "we-hope-Taika-is-feeling-better" email from Healthy Paws--a kind and thoughtful touch. (When was the last time your insurance company sent you a nice note?!) Health Paws has certainly set a high bar in terms of pet insurance--they respond quickly and their customer service is excellent. I'm very pleased with Healthy Paws and highly recommend the company. From now on, my dogs will be covered through Healthy Paws.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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1

out of 10

Don't waste your money

I have been a customer of 24petwatch for almost 8 years. My experience up to this point had been only meh. I've consistently had to wait over a month for my claim to be processed. Now I swear they are doing everything they can not to process my claim. My dog Jacoby was in the vets around the Fourth of July, and the vet submitted my paperwork soon after. I called two weeks ago and they say they never received it. So, I called my vet back and they both faxed and emailed the insurance company again. Now I look and they still are not showing that they received anything. So frustrating! Also when you call 24 pet watch, The options they give you do not include how to check on a claim. You have to press the option to buy insurance before you hear how to check on a claim. The whole process is ridiculous and extremely frustrating. Most of the bills I have submitted to them over the years have been small. This one is not which is why I can't just give up on it. Grr....
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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10

out of 10

THE BEST!!!!

I learned my lesson concerning Pet Insurance years ago with our first beloved Rottweiler! When we rescued our second, I compared insurance companies and chose to go with Embrace. What a blessing! We've been with them ever since 2002, and will never change! We've continued to adopt Rottweilers, and our last sweet baby had stomach problems his whole life. Again, Thank the Lord for Embrace! Our latest baby seems very healthy, but it's so worth it to have Embrace in our corner! I have recently added the prescription coverage to our policy, at a very reasonable price! Aside from the fantastic insurance they provide, their customer service and personable assistance is something long gone in today's world. They're wonderful - and it's clear that they LOVE ALL ANIMALS!!!! THANK YOU EMBRACE!!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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10

out of 10

Reimbursement

Great and so quick turnaround. Best pet insurance ever!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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8

out of 10

Pet (and Human) Friendly

I have submitted several claims for both wellness care as well as accidents and have never experienced any difficulty in obtaining status of the claims or in speaking with someone when needed.
  • INSURER: PetPremium
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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2

out of 10

Terrible service

My 6 month old Chocolate Lab had to go into the vet after eating pizza dough. The claim took over 3 months to resolve, and after Embrace put several waivers that my dog was no longer covered under including several she has never been seen for due to "possible pre-existing conditions". She is 6 months old! She has no pre-existing conditions! When I called Embrace they were unhelpful and said there is nothing they can do, as long as she never goes to the vet for 12 months it will be fine. Joke of a company. Avoid.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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10

out of 10

Best Insurance Company Ever

Healthy Paws Pet Insurance is by far the best insurance company I have had the pleasure of working with. First and foremost, they are much less expensive on a monthly basis than the competitors. But it is the no hassle customer service that is amazing. Within 3 days of filing the claim, the reimbursement checks were at my house. Most important however, they cared enough to follow up and ask about how my dog did post procedure and if everything was alright. I refer all my friends, family and clients who are pet owners to Healthy Paws.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Extra Wellness Checkup

My 6 y/o healthy, spayed, playful black lab mix slowly became overweight (on a strict controlled diet), sluggish, constantly panting even without exertion, and just seemed "different". My human medical background immediately kicked in with "metabolic disease". We ran a complete chemistry panel, poop check and physical exam. All were A-Okay. Embrace issued my reimbursement less than 10 days after claim submission. Now I have a happy, thinner, crazy playful dog and my granddaughter gets her new computer for hi-school. Why can't human corporations be this caring and compassionate? Love U, Embrace Team. Sincerely, Voodoo and caregiver
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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