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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Doesn't cover anything
I've been paying for this pet insurance for 2 years. When we found out we needed to get a deep teeth cleaning last year that wasn't covered because it was deemed preventative care. Fine I don't like that you won't cover it because why the hell am I paying monthly but I guess if anything more serious comes up it'll be nice. So this year when we brought our pet in for her checkup we found out that one of her back teeth has degraded more and needs to be extracted. And guess what? also not covered. What the hell am I paying for? You don't cover preventative care, you don't cover required care? this is just a scam. Stay away.
Insurer: Pets Plus Us
By: Adam
Extremely slow response on all claims!
Extremely slow response on all claims!
Insurer: Pets Best
By: Karen Crum
Trupanion is the Leader of the Pack!
We love Trupanion’s exceptional customer service, efficiency and speed of their claims department! They are so compassionate and personable and surpass any competitors by miles - thanks for truly caring for our babies!!
Insurer: Trupanion
By: David
Healthy Paws is the Best!
For years, we have carried insurance with Healthy Paws for all of our Field Trial dogs . . . It's a comfort knowing they are there if we need them. Always friendly, accommodating and strive to process reimbursements in a timely manner.
Insurer: Healthy Paws
By: Rita Jones
Healthy Paws Pet Insurance
Healthy Paws Pet Insurance reimbursed claims quickly when our dog required many X rays and prescription treatments for a recurring bronchial issue. It is easy to enroll and submitting a claim just takes a minute.
Insurer: Healthy Paws
By: Sarah Collins
Watch out--Policy Increases EVERY Year
I have been a Trupanion Customer for 9 years. I joined when my dog was a puppy. EVERY YEAR, without fail, my rates have gone up. I started at $36/mo and now the rates have been raised to $72/mo. The yearly increases are blamed on the cost of living in my area but that is just not true. I have several types of insurance- auto, home, health, dental,& business and NONE of them have increased every single year. Not one. Thus, I am terminating my policy and will do my best to alert other consumers to the unsavory practices of Trupanion.
Insurer: Trupanion
By: Elizabeth
MugsLee Surgery
MugsLee surgery payment was paid in a timely window.
Insurer: ASPCA
By: Diane Zweizig
We have had nothing but great…
We have had nothing but great experience with pets best! So glad we went with them and they provide great customer service.
Insurer: Pets Best
By: Tasha Rushing
We are thankful to have the insurance and all of our questions were addressed in a timely fashion.
We are thankful to have the insurance and all of our questions were addressed in a timely fashion. This was the first time we had used our insurance and we weren’t certain how things were going to be processed
Insurer: Trupanion Canada
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