Find and read reviews with confidence

Claim was mostly related to general exam after adoption as Winston was 11 years old.Am very happoy with any interaction I have had with reps. from Embrace

My dog was diagnosed with a fully torn cruciate and a luxating patella, both of which are required surgery. The procedures were done at the same time and the total was over $4K. I recently lost my job and would have truly been in a dire financial situation were it not for my Embrace policy. Thus far, they did exactly what they promised to do and did not try to look for exemptions or reasons not tocover my claims. They were fast to reimburse the majority of the surgical costs and have been encouraging regarding coverage of necessary PT as well (fingers crossed). I highly recommend Embrace. Having their policy has allowed me to get my girl the care she needs without having to go into a lot of debt. Thank you Embrace!

I wouldn't be without some kind of insurance for our furry family, we recently lost one of our family due to a rare illness and it just showed us that you would do all you can to save them, We heard about Embrace from another owner who highly recommended them so when the time came we went with Embrace. And we are glad we did we now have 3 furrys insured and have recently had an emergency claim that was processed in a timely manner and explained by caring, knowlegable people who really care for you pets. Thanks, Embrace

This was our second visit to the emergency room this year. Lakshmi vomited a large amount of blood. It was over a thousand dollars, it was covered quickly and easily. I called embrace when we were at the emergency room, and they offered to fax the claim form, which I thought was super nice.

I filed a claim with my bulldog Ellie after she had a ear infection and had to go to the vet and get some medication and the process was fast and simple.

Having a dog who started out with a sore toe, that ended up needing that toe removed, then ended up being cancer, was a frightening journey. It was a less stressful journey knowing that we had PetsBest backing us up, and we could make the decisions that were best for Morgan without worrying about the financial end of the picture. Claims were so easy - just a quick upload - and the reimbursements came back within a week each time. Thank you for helping with a little peace of mind for us. Morgan is healing and cancer-free!

The staff i dealt with when I called yesterday was efficient.

The huge rate increase has come as a shock, especially as when we first signed up our contract stated there wouldn't be more than a 20% increase.

The phone representative I spoke with was very courteous and knowledgeable.

the rep was very nice inquired about some claims the issue was solved the same day great service