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In the 6 years I've been a client of Trupanions, I have always been impressed by the professionalism of your team. Both my dogs have experienced very expensive, life threatening illnesses during this time and Trupanion has been a life saver every step of the way. I recommend your service highly!

Quick processing of claims and payment, although disappointed in the amount of coverage on my claims. I think that office visits due to an eye injury should be covered, not a regular visit, but a necessity due to an injury. Also there were deductibles taken out. The insurance seems to be mainly for catastrophic situations, injury and illness; no office visits, vaccinations, or neutering are covered.

Very timely with claims.

I would never have been able to afford the life-saving care my dog, Bear, is receiving at this very moment. Thank you so much, Trupanion. I don't know what we would do without you.

Hold down the premium costs, please.

Without Healthy Paws, we would not be able to give the best care that our problematic frenchie needs. His problems range from allergies, knee problems, and breathing problems, but thanks to Healthy Paws, we are able to see the best doctors and specialists so that we can continue to have best quality of life we can provide him with. Healthy Paws has processed countless claims for us quickly, both on a consistent monthly basis for our dogs prescription medication, and for large emergency claims like surgery. Lastly, their customer service representatives are always helpful and courteous, and genuinely care about your pet. I don't know how we could have financially supported this dog with the medical services that he has been provided without Healthy Paws.

I was skeptical of pet insurance. When we adopted our dog Abby, she came with a packet on insurance from Healthy Paws for a reasonable monthly charge. After losing our previous pet to cancer, and since i could cancel the policy at any time, I tried it. I have made at least 4 Vet claims for Abby since then. The process worked exactly as advertised. Explanation of Claims are emailed and are clear, concise, and understandable. My last claim was for surgery amounting to $2,895.51. $118 for an exam charge was not covered, but $2,777.51 was. My check arrived 7 days after Abby's surgery! If only Human Insurance was this easy and straightforward! We couldn't be more pleased with Healthy Paws' prompt and courteous service.

ASPCA Pet Insurance was so easy to work with when my dog Camilla had pancreatitis. I love having the insurance because it makes the vet visits so much easier knowing that the visit won't break the bank. I feel like I can get my pet the best treatment, without worrying about how much it will cost me. I don't feel like I have to choose between my pet and paying other bills.

We rescued our first pittie in 2011; our second came along a year later. With both, we immediately arranged insurance with ASPCA because the rates are reasonable and the reputation of the company is sterling. Those folks have stood with us in treating a broken paw and a soft tissue sarcoma diagnosed a week apart) and chronic allergies to grass and trees. They brought us peace of mind knowing we could give our babies the best care available and not have to worry about breaking the bank. We submit claims electronically (quick and easy) and always get an expeditious response from ASPCA. They follow up with us by phone to see how the furkids are doing. We're beyond thrilled by the compassionate professionalism of the ASPCA.

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