154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 12, 2021

Service and claims

I am so happy that I purchased the insurance for Ali from Healthy Paws Pet Insurance back n 2016. They offer various policies for pet owners to choose from. They provide excellent customer service and are prompt in processing claims. Ali recently had a surgery and I received the reimbursement within 10 days from the day I submitted the claim. The company even followed up with an email inquiring about Ali’s recovery and wishing him the best. I was so impressed and it is such as relief knowing that my pet’s illnesses and injuries are covered by Healthy Paws.

Insurer: Healthy Paws

By: Shulan

Useful
October 12, 2021

Claim submission process user friendly…

Claim submission process user friendly and fast. Reps look at every aspect of claim and explain.

Insurer: Pets Best

By: Liz

October 12, 2021

So far so good

So far so good, easy to process claims, very helpful for your first time

Insurer: Pets Best

By: Jesse Garcia

Verified October 12, 2021

Healthy Paws...Great Service!

Healthy Paws offers amazing service! We had to have surgery on our Newfoundland, Simon, who tore his ACL. The Drs & hospital staff were amazing & paired up with Healthy Paws...we were in great hands! We filed our claim through the website. The process was super simple & the claim was processed right away. We highly recommend them!

Insurer: Healthy Paws

By: LuLu

Verified October 12, 2021

I just signed up and have not had to…

I just signed up and have not had to use it yet.

Insurer: ASPCA

By: Joan Green

Verified October 12, 2021

Highly recommend Healthy Paws

Highly recommend Healthy Paws! I got the recommendation from some friends and decided to get the insurance for my new family member. The smooth communication and strong support from the team made me feel very confident and impressive about the team after I filed the claim. Also the info and website is very detailed, clear and user-friendly for new users like me.

Insurer: Healthy Paws

By: Serena

Verified October 12, 2021

Easy sign up

Easy sign up. Live person follow up phone call. Much less expensive than my existing equine insurance, but no mortality coverage.

Insurer: ASPCA

By: Barbara Powell

October 12, 2021

I love not having to worry to about my…

I love not having to worry to about my dog, if something happens she is covered and I won't have extremely high vet bills. This is a must if you are a pet owner.

Insurer: Trupanion Canada

By: Roger Doucet

Verified October 12, 2021

Healthy Paws equals healthy dogs

After checking out multiple insurance companies for my new puppy, I decided on Healthy Paws. Boy, did I the right choice! They’ve kept in touch through the years with helpful articles and just always letting us know they were there for us. Our pup blew out her ACL recently. Instead of freaking out over how we were going to pay for this expensive surgery I knew we had coverage with our insurance. We had the freedom to work on getting Riley healthy without any worries. Healthy Paws even checked in on her progress a few days after surgery. It’s only a week and our payment is on its way. We couldn’t ask for anything more. Both of my dogs are on Healthy Paws and we love the feeling of security they give us.

Insurer: Healthy Paws

By: Heagstermom

October 12, 2021

Terrible insurance

In response to this: Thank you for reaching out, Samantha. We understand you have some concerns and we hope to offer information here that may help when looking over your coverage. We want to assure you that we review all claims and deductibles according to a pet’s medical records from their vet. And while we can’t help with illnesses or injuries that start before a pet’s plan does, this won’t affect their coverage for new and unrelated things that might come up in the future. If something is covered and once the deductible is met, we can help with related treatments without any caps or limits for life. Our team is always here to talk through your claims and coverage in more detail, and we’d like to offer any support or clarification we can. Please give us a call – we’re available 24/7 at (855)210-8746. Take care, The Trupanion Team For my personal situation, my dog's illness began during your 30 day waiting period - other insurances only have a 14 day waiting period. Also, your insurance company counts EVERY single illness as a separate illness - even if it's for the same issue. Your insurance DOES NOT cover things appropriately. Lastly, when speaking with your team, I have not spoken with someone who is willing to actually listen to my frustration OR suggest any resolution. I have been told that "this is how it is AND we aren't going to fix anything" even after one of your employees told me that something would be covered and then another one told me that it wouldn't be covered. This insurance is awful - it is a scam to collect money.

Insurer: Trupanion

By: Samantha Kraft

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