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I've never had to use my Pets Best Insurance before (I've had a sickness-only policy for several years now) and I wasn't sure how to make a claim or how it would proceed. Following the instructions on the web site, it was an easy process and I would recommend that everyone get a policy of some sort to help them, in the event of an unexpected veterinarian bill. This is the first time my cat had gotten an illness that required bloodwork and heart health scan along with some medication while at the vet, besides the physical exam. As everyone knows, there is no other way to have your bills reduced other than an insurance policy and these bills can be quite high when you add in the necessary tests. I mentioned that I had a pet insurance policy while at the veterinarians office and they made sure I had the proper documentation to send in for a claim. Pets Best also contacted my veterinarian for further information and then I just waited for their determination. My claim was processed fairly quickly and money deposited in the account I had specified, easy and appreciated.

Best investment I've made to get insurance. My pug has some unknown health issues and I'm glad that petsbest has always been able to help. I feel 100% better knowing that rushing her to the emergency vet or any specialists she needs is covered. It takes the financial burden off my shoulders.

My claim was filed and I received notification of its receipt and that it was being processed. I received payment within 3 weeks of filing the claim, leaving me very satisfied with the service. Thank you.

Dogs going thru health issues (cancer) and Pets Best most responsive on claims.

Healthy Paws has been great and we would highly recommend it to any pet parent. They've been quick at processing claims so we can feel good about getting our babies the care they need, Healthy Paws has been great and we would highly recommend it to any pet parent. The app is so simple to use, it makes things so easy. Insurance is so important for our pets and Healthy Paws is a great choice!

My dog recently became very sick after he inhaled a fox tail. He quickly required a high level of care including intensive diagnostic test such as x rays, ultrasounds, bronchoscopy and CT scan. He eventually needed a big sugery to remove his entire left lung and a week in the doggy hospital. I called healthy paws and they told me that everything was covered. They overnighted me a check for $10k the day he was released. They also called and emailed me the next day to check on him. They are amazing. Highly recommend them. I have them for both of my dogs.

it's always hard to add another monthly charge to your expenses but I'm glad we choose to get health insurance for our dog Frank. We have used the plan 3 times in his 3 years with us and it has more than paid for itself and given us peace of mind. Uploading a claim is easy, payment is quick, service is great!

Extremely pleased with my Embrace insurance. Used for the first time due to my dog having surgery for bladder stones. Kept me informed as to what stage I was in for a refund. All questions were answered politely. Happy I made the decision to purchase the insurance thru Embrace.

Among insurance companies I would rate Pets+Us highly because not only do they consider every claim very carefully, but they actually listen when you have concerns that they did not address at first. They are most willing to speak with the treating veterinarians as well as the customer and are always happy to answer either phone calls or emails. Coverage is very good for alternative care - not capped as many companies do, and while not everything is covered Pets+Us are very happy to tell you ahead of time what they will and won't cover. I also appreciate the military discount and ability to change coverage as needed. Only downfall is sometimes I do wait several weeks for a claim perhaps due to the complexity of my dogs health issues. I am happy to say that most alternative therapies were covered after some clarifications ! I would like to see a type of bonus reduction in premiums for those of us who keep our dogs fit and holistically healthy -:)

I have had both of my Labradors insured by EMBRACE from the moment they entered my life and house. I will continue to do so for all future dogs. It is hard enough th have a dog suffering from severe elbow dysplasia, but at least with this insurance I could do the best by her. No question that I would gladly prefer to make no claims and contribute to the insurance pool. My dogs will have better health care than some people with republicans in power.