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Wonderful Experience With Trupanion
I highly recommend Trupanion to pet owners who wish to have health insurance for their pet. Medical care for animals can get very expensive. I recently had to have several tests, including an MRI, for my dog and Trupanion covered much of the cost. Trupanion also responded very quickly to the claim. I have also found Trupanion customer service representatives to be very responsive and helpful with information whenever I have talked to them.
Insurer: Trupanion
By: Jane Monhart
Very pleased with this Pumpkin…
Very pleased with this Pumpkin Insurance for my puppy Zoey. She loves the toy you sent her. That was a very nice touch!
Insurer: Pumpkin
By: customer
Unacceptable processing time
I just took your survey. Again, I suggest someone at Pet's Best get out of their comfy office chair and fix whatever is wrong with your claim process. To put it bluntly, it stinks.
Insurer: Pets Best
By: Nancy
The agent was very knowledgeable and…
The agent was very knowledgeable and helpful.
Insurer: Prudent Pet
By: Jayme
I’m new to spot
I’m new to spot, but getting started was quite easy
Insurer: Spot
By: Donald Rose
So grateful
We are so, so grateful for Trupanion. Our dog has required somewhat regular medical care throughout his life and thanks to Trupanion, we've never had to worry about whether we could afford his medication or vet visits. Our claims have always been processed quickly and the coverage has always been excellent. He recently developed a very severe, life-threatening reaction to one of his medications, which required a $10k+ hospitalization. It was the scariest, saddest time for us and it was such a relief that we could just say yes to getting him the care he needed without worrying about the cost. He's the light of our lives and it means so much to us that we can count on Trupanion to help us take care of him.
Insurer: Trupanion
By: Mary Nowak
The welcome To the spot family was…
The welcome To the spot family was wonderful I appreciate it made me feel real comfortable for my decision I appreciate you taking time to go over my questions in my needs for my pet,Customer service so far is awesome thank you
Insurer: Spot
By: Regina Watford
Always process my claims in a timely…
Always process my claims in a timely manner
Insurer: Embrace
By: Temeka
We have all of our pets insured
We have all of our pets insured under Trupanion. What I like most is there is no lifetime limit on amounts paid to Veterinarians. The next thing that impressed me is that once your pet is diagnosed with a malady the meter starts ticking towards your lifetime deductible on this particular diagnosis. My Shitzu had a problem that required surgery. The deductible was fair. I paid the vet then submitted the invoice to Trupanion within days I was reimbursed. There are some vets you can chose who will submit right to Trupanion but my vet is not one of them. Based on my experience with Trupanion we are here for life.
Insurer: Trupanion
By: Laura Lawhon-Butler