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I cancelled my insurance for my sweet dog,Mollie,because she unexpectedly passed away. Before the call ended, he said have a nice day. I realize he said that automatically, but please think before you speak. It hurt.

"7" only means that I am a new subscriber and have not had enough experiences. However, so far, my experiences have been great.

One of my dogs was recently diagnosed with hemangiosarcoma, a very serious and terminal cancer. Embrace has been there with us from the start, and helped to make our treatment choices easier, allowing us to have as much quality time with him as possible. We have had a couple other claims in past years with them, and they have always been helpful and easy to work with, processing claims quickly. I am happy to recommend their services.

So disappointed in this insurance. Vet has sent information to PetsBest numerous times and still they won't accept my claim. Nothing gets done unless I call and ask the status. They even cancelled a claim because they never received the paperwork (after it was sent multiple ways to them) - they gave me a special fax number that they promised they would receive it on, and claim they never received it! I am tired of following up and requesting info. They even had the nerve to ask me to call my vet again -- I told them to call themselves, I was DONE! My vet said they have multiple clients with the same issue with this specific insurance.

I've been an Embrace policy holder for several years and have been fortunate to have not needed them for most of that time. However, recently my Golden had some medical issues and I needed their help. My request was met with professionalism, (mixed with compassion!), efficiency, and reasonableness in terms of reimbursements. Thank you for being there when I needed you.

It's always stressful when your four legged child is sick or has an emergency. Embrace takes the worry out of the claims process. Fast and efficient with a professional team!

Satisfied customer so far. The higher the plan the more coverage, so u get what u pay for. Only complaint of mine is that it takes a few weeks to get a claim check mailed to u and when u pay your 20% of surgery costs, u don't get reimbursed any. I would still recommend them though.

We have a 3 year old mix puppy. Bella is the best little girl and we love her as if she were one of our children. We got her when she was 2 months, a rescue, her mom was found pregnant on the streets of Mexico. She has had several visits to the vets for minor issues and then I was covered. She recently had to have knee surgery a $2500 expense and that is very reasonable for this common but expensive procedure. Thankfully we had Healthy Paws and didn't have to hesitate to get Bella the Care she needed. I have had Healthy Paws from the start, and used them for minor things several times. Their claim process online is so simple and they have always paid what they were suppose to according to the policy. Their payments are also been very timely. A great company that provides the best service.

You can't ask for more than Embrace for canine Ins.I been with them going on 3 years and they have exceptional.

So helpful, efficient and polite