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Quick and easy filing a claim
Quick efficient and friendly. Filing claims couldn’t be easier. If you have a question you will receive a prompt response.
Insurer: Trupanion
By:
Cassie's claim
Claims are handle professionally and expediently
Insurer: Trupanion
By:
Love my pets coverage!
Claims are paid quickly and the explaibatipn provided is very helpful. I Also like that I get a text keeping me updated.
Insurer: Trupanion
By:
Great Product, Great Staff.
Claims are process in an extremely timely manner. I am keep informed of the process step-by-step. Questions are answered quickly and thoroughly. A great team and a great product.
Insurer: Trupanion
By:
Sign up very easy
Easy, Fast, all info easy to understand
Insurer: Trupanion
By:
I got insurance to protect against the fees with chronic/catastrophic incidents.
I got insurance to protect against the fees with chronic/catastrophic incidents. I hoped to never use it. My pup’s cancer diagnosis was heartbreaking. But everyone at Trupanion has been so kind and helpful. I’ve had a few friends ask about pet insurance recommendations, and I can’t say enough good things about Trupanion.
Insurer: Trupanion
By:
So thankful to have Trupanion
So thankful to have Trupanion for our 11 year old Maltipoo Jackson. He was recently diagnosed with Diabetes and was hospitalized for 8 days to get stabilized. That was 4 months ago. We have been giving him insulin injections twice a day since and he had been doing well until 2 weeks ago when he “crashed” - not eating, vomiting, losing weight and lethargic. He has been hospitalized another 6 days in the last 2 weeks. Thankfully, he responded to all treatment and is home again, doing very well. Without Trupanion, we wouldn’t have been able to afford even the first emergency and would have had to euthanize. Trupanion gives us the ability to say “Yes” to all the diagnostics and treatment Jackson has needed. It is very easy to submit claims on the Trupanion app. I receive a text telling me the outcome and amount of reimbursement within 2-3 days. I receive 90% back of what I paid, with a very few exceptions. I would be heartbroken if we had to say Goodbye to him because of money. Thank you Trupanion!
Insurer: Trupanion
By: Sandy Kelly
Constant calling to verify things I've verified three times now.
Insurance I have had for months, still calling to verify stuff that seems to come out of thin air. They 1st contacted every vet within 5 miles of me for pet records even though I've told them, my exact vet, 4 times now that I've used for over 15 years. Little trying as why so many calls to verify the information that I've given them already. Customer service- need to address this....!!!! I'm starting to think I need to call my state farm agent and tell him these issues as I'm now not trusting this company..!!!!!!!!!!!!!!!!!!!!
Insurer: Trupanion
By: customer
Thorough, professional, knowledgeable
Pleasant Representative was thorough, patient, and helped adjust my policy with terrific explanation. I learned I could get unlimited coverage by asking, (dependent on the age/circumstances of pet and contrary to what many rating systems falsely state) and that it's smart to get what you want because you can always adjust coverages down but not up, and coverages for senior pets are the same as for when you first enrolled them if continuously enrolled. I was unclear on that. Bravo! (I called/asked around, and was told about Embrace from diff. people who work in veterinary care in my area, based upon experiences of their clients.)
Insurer: Embrace
By: S B
Nothing short of perfect
Trupanion is a straight forward insurance company. Their claims system is efficient, speedy and no hassle. I submit a claim and get a response immediately acknowledging the claim is under review. My cat was diagnosed with mammary gland tumors and Trupanion has covered 90% of the surgery and follow on visits. I am super happy with Trupanion and will never ever not get pet insurance again.
Insurer: Trupanion
By: Kyra