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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Horrible horrible all way around.

Don't waste your money, get another company They deny to pay.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Best pet insrance to have - Thank you Healthy Paws

It was totally unexpected and horrible accident – my 3 yr-old Chihuahua got hit by a car. I rushed to bring him his regular vet and was told that he’d got Diaphragmatic Hernia due to the shock. We were sent to 24-hour emergency hospital and he had a surgery on the same day. Thanks to the doctors and staff’s best care, his surgery was successfully done and he now recovered completely! Although saving his life was the most important thing, but I was concerning about how I should handle the cost for the big money at the same time. I used to have pet insurance policies for my older cats with other pet insurance company, but they didn’t reimburse anything for meaningless reasons. Claims this time were actually the first large ones I submitted to Healthy Paws and I doubt that they would reimburse the large amount due to bad past experience with other company, however; they processed my claim SO quickly and made reimbursement as they promised at the enrollment! It was such an unlucky accident that happened to my dog and me, but we also had quite a few lucky factors. Receiving the best care by the best doctors and hospital staff and having the best insurance policy that saved my doggie’s life and my living.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Best. Plan. Ever.

My 1 1/2 year old puppy Hickston is a border collie mix, and tends to get himself into trouble. We have had several trips to the emergency vet, as he sometimes likes to chew or eat things he shouldn't. We the doctors go over the bills, I always sigh with relief knowing that I will be able to afford whatever the cost is, due to Hickston's amazing health insurance plan. Uploading the receipt from the vet onto the app on my phone to file the claim is so easy, and makes it manageable in my busy day-to-day life. I can't recommend this insurance company enough! They are simply the best!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Border Collie
  • AGE OF PET: 1 - 8

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1

out of 10

Disappointed by this company

I've been with the them for a few years and submitted my second claim on 10/28/16. I have yet to see that it has been received on my account after receiving an email stating it was received. I've contacted them twice regarding it with no solution. I was told the claims dept had let people go, not an excuse for untimely service. It states on the website that it will take 10-15 days. I was given no answers today except to wait for a call back on Monday. I'm still waiting on my first call. I'm now going on a month and there is no supervisor to speak to. I'm very frustrated and will not be continuing with them. Hopefully I will receive my money at some point.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Staffordshire Terrier
  • AGE OF PET: 1 - 8

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1

out of 10

Better explanation of coverage.

Coverage was for accidental and wellness only. I thought the wellness coverage would cover illness as well. I paid for insurance that I could not use when it was needed for my dying cat.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: Over 8 years

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10

out of 10

Best thing we did for Molly. Very Happy

We are currently dealing with our 21 month old Labrador Retriever having issues with her hind leg. She injured it during the summer resulting in rest and medication. When she goes back to her activities we are back to the problem. Just had x-rays and now waiting for her to see an Orthopedic Surgeon to see what his thoughts are. We are so thankful for this insurance. Fortunately we have only needed it for small issues but this could turn out to not be a small expense. I am so pleased with Embrace and tell anyone who has gotten a new puppy, please get them insurance, you will be thankful if they become injured or become ill. Best decision we made for our Molly girl.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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4

out of 10

Keep an eye on your claims

It's important that you closely exam how your claims are paid out. This company loves to apply the coinsurance level PRIOR to apply the deductible. This saves them a few bucks and prolongs you meeting your deductible. If you also notice this, I urge you to file a complaint with your state's Department of Insurance. This is very deceptive.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Life Saver - literally

I adopted Mango and 3 weeks later he got into some sugarless gum, which is very toxic to dogs. I took him to the emergency clinic and was told he needed hospitalization, liver support, and blood glucose monitoring round the clock. He stayed 2 days and thankfully surprised everyone when he recovered. If it weren't for having trupanion I wouldn't have been able to afford his care. They saved Mango's life!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshunds
  • AGE OF PET: 1 - 8

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10

out of 10

Best investment you can make for your furry friend

My only regret is that I did not get Healthy Paws Insurance sooner for my beloved Mulligan, or for my other 2 animals who have since passed over the Rainbow Bridge. I just celebrated my 1-year anniversary with Healthy Paws and I could not be more satisfied. I adopted Mulligan 4 years ago and she was very healthy until the past year. Since then, the poor little champ has been in and out of the vet and ER with hyperthyroidism (she had radiocat in September 2015); heart murmur, and, most recently, diagnosed with acute inflammatory bowel disease. A few weeks ago, we spent nearly ever day at the ER, the vet and/or the specialist. Within the week, Mulligan quickly deteriorated until we eventually discovered her diagnosis: IBD. In that time, her vet bills totaled nearly $3,000 and Healthy Paws paid nearly 90% of them, except for the exam fees. Adopting an animal is a lifetime commitment and vet bills are a part of that commitment. However, it is such a profound comfort to know that - during the very stressful times in managing our beloved pet's medical needs and care - that we will have Healthy Paws on our side to assist with the veterinary bills. The processing process could not be more streamlined and I received the checks within a week of submission: no questions, no arguments, very few exceptions. When I have had to contact costumer service, the representatives are helpful and available and always able to answer my questions in any easy and efficient manner. Finally, we even received several follow-up emails to check on Mulligan's progress following her multiple ER and hospital admissions. It was an endearing touch after a very grueling week. As she gets older and has multiple medical issues, I am eternally grateful to have Healthy Paws as a partner in Mulligan's healthy care.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Calico
  • AGE OF PET: 1 - 8

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10

out of 10

Reliable

Make sure you insure your new pet right away. My two dogs have been insured since we brought them into our family.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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