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For several reasons
For several reasons, I am unhappy with this service, one being a claims experience, the others being unable to speak to a representative without unimaginable hold times, and being redirected to folow up via on line, and then disconnected by a voice prompt, yes, during normal business hours as indicated by the voice prompt. The app that I had downloaded is useless, not to mention unable to upload to submit a claim, as I have attempted several times now and after receiving several errors, I have to give up. I have this service payroll deducted and signed up through my employer, but am so very disappointed in this service I am looking elsewhere for coverage for my 7 members of my family. Hearing the words of "we are experiencing an unusually high volume of calls right now", is not an answer or a solution.
Insurer: ASPCA
By: Esther
Waiting period disappointment
I was disappointed after learning of the 6 month waiting period for bone breaks (musculoskeletal injuries) the hard way after my dog broke one of his legs. I wish I shopped around for an additional two or three other insurance companies. Of course, I later found AKC to have a better policy that was cheaper than what I committed to with Figo.
Insurer: Figo
By: R. Ramirez
Spot was one of the few pet insurance companies that...
Spot was one of the few pet insurance companies that will help cover spay/neutering,dental,vaccines....the registration was easy and their app is simple to use.
Insurer: Spot
By: Kathy Statler
We had just lost our Mitts and she was so caring and helpful.
We had just lost our Mitts and she was so caring and helpful.
Insurer: Trupanion
By:
We have not made a claim yet but your responses and your insurance does give us a peace of mind if anything would occur.
We have not made a claim yet but your responses and your insurance does give us a peace of mind if anything would occur.
Insurer: Trupanion
By:
Trupanion for the win!!
We’ve never had a problem with any of our claims. Our vet submits them and within minutes Trupanion is texting me to let me know that they received it and they started the review process. Super easy and efficient. I would and have recommended Trupanion to many other pet lovers??
Insurer: Trupanion
By:
You do pay out on claims with little hardship or barriers placed on the insured.
You do pay out on claims with little hardship or barriers placed on the insured. I have had various other insurance plans for other things and most companies make it very difficult to get reimbursed. That is not the case with Trupanion. Submitting and receiving payout on claims is very simple and easy.
Insurer: Trupanion
By: