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I called to check on my policy with a ton of questions since I will be taking our dog to a pet hospital apt soon .
I called to check on my policy with a ton of questions, since I will be taking our dog to a pet hospital apt soon . The representative was so kind, polite and helpful. She sent me preauthorization forms and claims and walked me through the process, Very genuine !!!!
Insurer: Trupanion
By:
I have recommended Trupanion to many friends - some are now your patrons.
I have recommended Trupanion to many friends - some are now your patrons.
Insurer: Trupanion
By:
Keeping my Cocker in good shape
I have recommended your service and now another member in my household has your insurance for his new cocker that came from the same long time breeder as my cocker.
Insurer: Trupanion
By:
I like the way the deductible works and staff is always friendly
I like the way the deductible works and staff is always friendly
Insurer: Trupanion
By:
New experience, time will tell.
It was easy signing up, but I have not used the insurance yet. When I do, hopefully I'l be able to give a more positive revue.
Insurer: Trupanion
By:
Lex was amazing kind helpful and resolved my issue as quickly as possible
Lex was amazing kind, helpful and resolved my issue as quickly as possible
Insurer: Trupanion
By:
Melissa was very helpful but had to escalate the call to Lauren the manager and customer service in seattle and Lauren was able to answer all my questions concerning rate increase.
Melissa was very helpful but had to escalate the call to Lauren the manager and customer service in seattle, and Lauren was able to answer all my questions concerning rate increase. Five factors are considered and veterinary charges in my area are a big contributing factor. Lauren was on the phone with me for over an hour It was a difficult call, but labor intensive on her part. I understand everything now and I'm still happy with Trupanion. I needed to have increases in premium explained to me. Over, and over! Finally
Insurer: Trupanion
By:
Excellent
My experience is great. Everyone I’ve talked to has been helpful. You make putting in a clam easy.
Insurer: Trupanion
By:
Quick and Easy!
My puppy broke her toe and we had to take her to the hospital to get it examined. After hearing the results and the the accompanying bill things were pretty bleak. However getting my claim submitted was quick and easy, and we received our pay out within a few days! Made the whole process less stressful knowing I wouldn't have to fight with our insurance company.
Insurer: Trupanion
By: