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Great service and caring about my boy…
Great service and caring about my boy Gunner
Insurer: Trupanion
By: John Wilkinson
Highly Value and Recommend
I can't recommend Healthy Paws enough. As the owner of two dogs and one cat currently and multiple cats and dogs who have passed on, I don't know what I would do without good pet insurance. We've always gotten our pets on Healthy Paws early in life and we have never had an issue getting a claim paid quickly and as expected. We are so grateful for the coverage, especially the absence of a lifetime maximum. Our cats have undergone treatment for kidney disease and cancer and our senior dog has had multiple surgeries. For those who consider pets to be family pet insurance is a must have, and I wouldn't recommend anyone else.
Insurer: Healthy Paws
By: Carrie Wallinger
Thank you Embrace Team
I cannot thank the Embrace team enough for their fantastic communication, quick turnaround and compassion. Hands down the pet insurance I’ve ever used and I will always recommend them to family and friends.
Insurer: Embrace
By: Brianne P
Slow Claim Processing
Processing times after you submit a claim are far too long! You should not have to wait nearly 2 months to get a claim worked.
Insurer: Pets Best
By: Blake Hazelrigg
We absolutely LOVE Healthy Paws
We absolutely LOVE Healthy Paws for Pet Insurance. They are incredibly easy to use, their terms and conditions are easy to understand, AND they even followed up after one of our pups had major emergency surgery. Truly the kindest company and recommend them to everyone we know.
Insurer: Healthy Paws
By: Christy P
Trupanion is a Lifesaver
We are so grateful we got Trupanion when our dog Rupert was young. Now at 9 years old, he was diagnosed with Kushings Disease. It has cost so much money!!! And Trupanion has paid 90% of all the brain MRI bills and medicine. I don't know what we'd do without Trupanion.
Insurer: Trupanion
By: Joyce Callo
Where is my coverage card?
I only got an email and never received a coverage card. So I had to go back through my thousands of emails just to find my original email that stated my dog was covered.
Insurer: ASPCA
By: Rossana Noggle
Great Customer service, very easy to work with and supportive
Very satisfied with claims and customer service. Would highly recommend you consider Trupanion for your pets insurance.
Insurer: Trupanion
By: Tim
Submitted a wellness claim for over $400....nothing in return.
Submitted a wellness claim for over $400 and you reimbursed me $40 something?? Makes absolutely no sense to us or our Vet. Doesn't seem worth the $70 something I pay you each month for Rocket's policy. I don't understand how you can justify not reimbursing by saying an item "was previously paid during the past year" when his Fecal test, blood work and all his other once a year preventative procedures and medications have taken place "only" once each year. When I look back at how much you have "actually paid us in claims vs how much I've paid you for Rocket's insurance since we've had him....I don't see how you can justify advertising how "valuable" Pets Best Insurance actually is. Seriously considering taking our business elsewhere (you have tons of competition out there by the way).
Insurer: Pets Best
By: Catherine Jestand