Never had a bad experience and I've had to call a couple of times just over procedural issues.
Never had a bad experience and I've had to call a couple of times just over procedural issues. Never a reimbursement issue.
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Robert
- BREED:
- AGE OF PET: 0 - 3
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Anytime I have contacted Trupanion I have found them to be courteous and very helpful.
Anytime I have contacted Trupanion I have found them to be courteous and very helpful. Claims have been settled very promptly.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Karen
- BREED:
- AGE OF PET: 7 - 10
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I called as I had some issues with potentially some miscategorization of several claims.
I called as I had some issues with potentially some miscategorization of several claims. I was looking to correct them but felt the rep wasn't very empathetic or wasn't listening. I had to explain the situation several times. I would've also appreciated t
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Cecilia
- BREED:
- AGE OF PET: 7 - 10
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Appreciated talking to a sympathetic pet owner about my dog's problems.
Appreciated talking to a sympathetic pet owner about my dog's problems. Really felt she understood my concerns.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Diana
- BREED:
- AGE OF PET: Over 11 years
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Outstanding service and support!
Outstanding service and support!
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Selina
- BREED:
- AGE OF PET: 7 - 10
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I am in the midst of doing some research about other pet insurance companies, so don't know yet about recommending Trupanion.
I am in the midst of doing some research about other pet insurance companies, so don't know yet about recommending Trupanion. I was quite disappointed with the significant increase in our monthly premium, particularly as you do not cover examinations, whi
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Pat
- BREED:
- AGE OF PET: 7 - 10
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I submitted $540 worth of invoices all related to the same health issue of my dog but non of it was covered
I submitted $540 worth of invoices all related to the same health issue of my dog but non of it was covered
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Thomas
- BREED:
- AGE OF PET: 0 - 3
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Representative did an excellent job as always.
Representative did an excellent job as always.
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Jim
- BREED: Siberian
- AGE OF PET: 0 - 3
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The very best pet insurance.
The very best pet insurance. Thank you
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Roberta
- BREED:
- AGE OF PET: 0 - 3
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Always pleasant when I call, no matter what the issue!
Always pleasant when I call, no matter what the issue! You dealt with Reina's two surgeries to my complete satisfaction and then some!!
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Mary
- BREED:
- AGE OF PET: 7 - 10
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No