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Outstanding Assitance
It was a tough time when our dog "Cooper" had a major CCL tear and had to go thru surgery. When I contacted Trupanion about the Insurance options, they made it so easy with clear explanations and an easy claim form. The check was issued immediately after submitting the claim form. No hassles at all and amazing customer experience. Thank you, guys!
Insurer: Trupanion
By: OJ
Getting signed up and information was…
Getting signed up and information was easy and convenient. I’m still unsure about the process of filing a claim online, and whether a claim will be accepted or not. I’ll need to spend more time figuring that out.
Insurer: Spot
By: Kate Cronon
Excellent Insurance and Excellent Customer Service
Trupanion was recommended to us by a friend who used to sell pet insurance in her prior career. She did not work for Trupanion, just understood their benefits from having to compete with them. She said they were the best - and they are! We are very happy with their customer service, ease of use (submitting claims) and the turn around time of claim payment. We 100% HIGHLY RECOMMEND!!!
Insurer: Trupanion
By: J DUDLEY
Choose Trupanion for peace of mind and great service
We have had Trupanion for 9+ years for our cat and our dog. We have given thanks so many times that we had Trupanion. It gave us the peace of mind that we could do whatever needed to be done for their health. Both of them passed this year and Trupanion was with us every step of the way.
Insurer: Trupanion
By: Frieda Brown
Horrible experience with Healthy Paws
Horrible experience with Healthy Paws. As a patron who was using healthy paws for my smaller dog and Embrace for my larger dogs, I can not even compare the difference. I had Healthy Paws insurance for over 2 years, never needed to actually use the insurance. When I finally needed to place a claim it was nothing but a nightmare. Healthy Paws took two weeks to review and then wrongfully deny the claim and then took 4 more weeks to "review" the claim to only uncover that they were mistaken. Then charged me extra because they said I took too long to get my dogs surgery done after they made me wait 6 weeks to get her claim approved. I cancelled my membership and will be switching this dog to embrace as well. Who approves valid claims, has respectful customer service and doesn't make comments such as "well, you have a lot of notes on your account to go through". Spend your money elsewhere.
Insurer: Healthy Paws
By: Colleen Noel
Horrible Experience
Horrible experience with Healthy Paws. As a patron who was using healthy paws for my smaller dog and Embrace for my larger dogs, I can not even compare the difference. I had Healthy Paws insurance for over 2 years, never needed to actually use the insurance. When I finally needed to place a claim it was nothing but a nightmare. Healthy Paws took two weeks to review and then wrongfully deny the claim and then took 4 more weeks to "review" the claim to only uncover that they were mistaken. Then charged me extra because they said I took too long to get my dogs surgery done after they made me wait 6 weeks to get her claim approved. I cancelled my membership and will be switching this dog to embrace as well. Who approves valid claims, has respectful customer service and doesn't make comments such as "well, you have a lot of notes on your account to go through". Spend your money elsewhere.
Insurer: Healthy Paws
By: Colleen
“Oreos care Angels “
“Oreos care Angels “ : Just joined and was welcomed with professional and knowledgeable people who care about my baby and my feelings. Making sure the coverage is what will help take care of Oreos well-being and my financial budget. Much Aloha, Sylvia Perreira and Oreo/November 12, 2021
Insurer: Trupanion
By: Sylvia Perreira
Would be good for emergencies, but not necessarily for more routine care
So far, fortunately, my dog has not had any serious illnesses or injuries. I wish I could get some money back on routine vet visits and on immunizations. Also, my last claim was never logged.
Insurer: Figo
By: Hannah Castrucci
Thank goodness I have Trupanion for my dog!!
I am very happy I have Trupanion Pet Insurance, and have always had excellent customer service. The staff is very friendly and helpful. My girl Zoe has a few issues and having this insurance has helped us tremendously!
Insurer: Trupanion
By: Sharon
Don’t get a pet without Trupanion on your side
I will start off like some other pet owners by saying that I didn’t have insurance for the first dog I owned and quickly regretted that after my poor baby somehow ingested a sewing needle. The needle had made its way through his intestines and poked holes in his spleen and it was on its way into his liver which required him to have immediate emergency surgery. I was stressing and working to get approved for a loan in order to pay for the bill of over $4,000. I was so worried. That was the day I started to look into pet insurance for both my dog and cat and quickly chose Trupanion based on their coverage and their amazing customer service members who explained how everything would work. They completely put me at ease. My cat passed 6 years ago and I was devastated. Trupanion was so compassionate when I contacted them to have her removed from the insurance. I received a handwritten card in the mail not long after with their condolences. Very touching and I felt it came from such a genuine place. I haven’t needed to use my insurance much until recently when my doggie was diagnosed with arthritis in his lower back. They have made it easy and it saves me so much money. I know that he will be fine if he ever needs more intervention. I am so grateful for other people who share their love of animals and are there to help when our pets needs it.
Insurer: Trupanion Canada
By: Linda Nilsson