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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Horrible customer service

I am not able to access the on line system to check my claim despite being told that I have an account. Email to supervisor of claim rep from days ago has gone unanswered.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace is pawsome!

I've had my Dalmatians insured through Embrace for 2.5 years. They are a great company! Easy to deal with, claims pay quickly, not a lot of paperwork, and it's great to be able to customize your plan and coverage to fit your budget. Couldn't ask for more.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dalmatian
  • AGE OF PET: Over 8 years

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10

out of 10

Petfirst provides outstanding service

We have been impressed with how much coverage our policy provides. Our dog suffers from allergies and has had quite a few visits to allergists and to his veterinarian. Petfirst has really come through for us.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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5

out of 10

Recent claims experience

One of our dogs had an emergency room visit on December 20; after numerous contacts and several delays, we just received the claim check yesterday (February 28). Although the people were consistently helpful, we felt as if we needed to keep prodding to get the claim processed and accepted. This is our first experience with Embrace, and it may be that initial claims require more paperwork and processing than future claims will. We will wait and see for now.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Thank God for Trupanion!

The best customer service, the best coverage, easy forms and reimbursement procedure
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

The Best!

This Company is the most helpful and friendly organization that I have done business with. They will make sure that your experience is taken care of quickly and with the care of your animals as you would care for them! Do not hesitate to bring them into your life. If you care for your pets as we do you will have the most positive reception from Trupanion!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Trupanion Pet Insurance rocks!

Everyone I have dealt with has been extremely helpful. Their response to faxes and emails are very timely and thorough.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

Thanks

Very good service and you are so awesome
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Fantastic

My puppy needed surgery for OCD of her humerus. Trupanion was wonderful getting her pre certified and paying the hospital directly. I appreciate the great customer service.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Border Collie
  • AGE OF PET: Under a year

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10

out of 10

Claim process super smooth; fast refunds

I have had Embrace pet insurance for a year and a half. My dog received a diagnosis for a chronic disorder; he will need to be on maintenance medications the rest of his life. I feel very lucky to have chosen Embrace over the others. It is super easy to submit a claim; there are multiple ways to submit your claim. I always choose to upload on the website, but emailing, faxing, even snail mail is an option. The claim form is very quick and easy for you and/or your veterinarian to fill out- I don't feel like it is an undue burden on the doctor to ask him or her to complete it. I have always gotten a confirmation of submission, and follow-up emails, so I know where we are and in the process without going online to check. The only thing I wish is that there was an app where you can take pictures of the form and upload, and see your claim right from an app. Even without an app, it's an easy process. That is just a wish list thing. I highly suggest Embrace. Easy process, great customer service on the phone and email, and your refunds are quick & they offer direct deposit.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 1 - 8

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