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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Healthy Paws-- a real lifesaver!

When Linus, a Coton de Tulear joined our family four years ago I made sure on investing on a good Pet insurance. I looked into a lot of insurers and decided to take a chance with Healthy Paws. I have to say it is one of the best decisions I have ever made. Healthy Paws has been such a blessing to us and Linus. They have come through for us in spades in two major health issues with our beloved pet. The first one was major stomach issue which required an endoscopy costing over two thousand dollars. At first, we were unsure whether Healthy Paws would actually reimburse the covered amount....and if so maybe the reimbursement would take ages. Nothing could be further from the truth. After submitting the invoices the funds came in less than a week, with no hassles or drama. The second unfortunate incident happened about a month ago when Linus was diagnosed with a herniated disc (Intervertebral disc extrusion). He was in danger of having his hind legs paralyzed and required immediate surgery. Upon hearing the entire cost of the procedure (MRI/Hemilaminectomy), our knees sort of buckled but we felt renewed hope knowing that Healthy Paws was going to be there for us. Thank God the procedure was a success and Linus is no longer in pain and recovering well. All throughout the process we were confident that Healthy Paws was going to back us up all the way. We even received a thoughtful email ten days after the surgery, checking in on Linus' progress! Through their help we will be able to enjoy more priceless years with our dear Linus. Healthy Paws is a cut above the rest and I would absolutely recommend them to any new or existing pet owner. Their customer service is exceptional and reliability is nothing short of outstanding. They don't just offer insurance but the peace of mind that they'll be there for you and your pet in the most trying of times.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Coton De Tulear
  • AGE OF PET: 1 - 8

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2

out of 10

FRUSTRATED WITH TRUPANION

This is our 3rd claim that has been DENIED by trupanion. This time it if for a new episode of cough, unrelated to kennel cough 6 months ago, and they denied the claim saying it was "there before." They treated this cough with antibiotics also, but our dog is vaccinated for kennel cough now and this is a new episode. I actually thought she could be joking on something. Today I received an email denying my claim. At this rate, it will be cheaper to stop the insurance and just pay cash. I am VERY DISAPPOINTED with trupanion. Oh, and I'm a doctor. So I know how this insurance thing should work.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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10

out of 10

Quick, no hassle claim service & helpful reps

I have had Pets Best for 5 years--switched from ASPCA. I changed because Pets Best offered better value IMO. Never had a claim that met the deductible until recently. Claim form was so brief, I did not know what to do. I had expenses from multiple providers. I called, the rep said use one form or multiple, whatever was easiest for me. I used one and faxed it and my receipts. Got email confirmation of receipt in 2 business days. Claim was processed and paid in a week. Website is clean and easy to navigate. Claim info is printer friendly. And, last but not least, reps are kind, friendly, helpful and knowledgeable. They can help you choose the best policy as well as explain claim processing. I will definitely stick with Pets Best for any future pets and would recommend it to anyone with pets they love. Affordable coverage there when you need it most.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Very pleased!

We have had ASPCA Pet insurance since the beginning of 2017 now and we have been very pleased so far. We made one claim for my dog's spay and it was completely covered and I got a check sent to me with no issues! I would highly recommend this pet insurance for your furry family member! When having to speak to the customer service representatives, they have always been very friendly.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Great!

My lab, Bailey was diagnosed with severe bi-lateral hip dysplasia at the age of 2. Luckily we discovered this early before too much pain set in as well as more complications. We saw a specialist and a total hip replacement was recommended. She is now 2 weeks post op and recovering well. Already wanting to play (but of course can't for another 6 weeks or so). I would not have been able to get her this specialized treatment without the help of Embrace. And for this, Bailey and my family and I thank you very, very much. Not to mention the staff is very friendly and caring :)
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent Service

I am very satisfied with the service provided by Embrace. I submitted my claim and day later I received an email to let me know that my claim was ready. They also reimburse the full amounts of my two claims. Then I called customer service, it took approximately 10 minutes for someone to answer the phone, but I Ms. Jen was very professional in answering my question. I wanted to update my reimbursement method to EFT and she was able to do that over the phone. I think the only thing I would recommend is to allow the customer to update the reimbursement account, just like the payment method. This is to alleviate the waiting on the phone for more than 10 minutes. But overall, I am very satisfied with Embrace and its customer service.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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10

out of 10

Trupanion

Trupanion is the best insurance by far. The personnel are knowledgeable about the products they offer, and are kind, compassionate and professional and truly care about the pet's and the pet parent's they serve. The prices are affordable and tailor each policy to the needs of each pet, on an individual basis. I highly recommend Trupanion to friends and family and anyone seeking pet insurance.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Highly Recommend

I used to have another pet insurance with another company and Healthy Paws is definitely much better. It is affordable. I love the unlimited lifetime coverage. A 90% deductible is the highest deductible I have seen compare to other pet insurance. Submitting claims is super easy and I get my reimbursement check(s) right away. Although I wish they would cover preventative services as well (i.e. vaccinations, etc.) I still highly recommend Healthy Paws Pet Insurance to anyone looking for insurance for their furbabies.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Catahoula Leopard
  • AGE OF PET: 1 - 8

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10

out of 10

Great turnaround time.

Great customer service, received a call about my dog to see how he was. After his tests. My own doctor doesn't call me... fabulous!!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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3

out of 10

Delays Delays Delays

I signed up with Trupanion last November for my two senior dogs. One dog had a UTI within the 18 month prior window, so I am aware that any UTIs are considered pre-existing and will not be covered. That same dog ended up having to be admitted as her blood work returned abnormal kidney values, suspected kidney disease or addison's disease. Upon further tests, they found a blockage in her ureter causing urine backup into her kidney, which was then causing it to fail. This required surgery as soon as possible - quoted at 10k. Surgery was scheduled for 11a the following day, and required pre-approval from Trupanion as the vet agreed to have them pay directly to them. 12pm days of surgery rolls around and still no word. Turns out they were trying to relate her issue to the UTI, therefore not covering it. After multiple phone calls, my vet was able to push the request through and they approved. Surgery costs were to be paid directly to vet and any cost other than surgery (her stay of 5 days) I had to pay out of pocket and that would be paid to me. This was almost 3 weeks ago. They have not paid my vet and they have not paid me for my portion (6k). When I call to ask for an update, I get the same answer, that they are waiting on urine analysis results from my vet at the time of admitting. AGAIN trying to tie this to a UTI that was non-existent. I've spoken to three vets and all of them are dumbfounded as to how this is even a question with them.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Schnauzer
  • AGE OF PET: Over 8 years

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