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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 13, 2021

I started this insurance assuming that…

I started this insurance assuming that it would pay if I had a claim. I work in insurance and know how this works. Shortly after starting my dog was stung by a bee (I didn’t know why she wouldn’t walk on her hind leg) and I took her to the vet. This should be considered a accident not pre-existing. I have not gotten anything back from this insurance and that it’s been over a month since I made the claim. I gave them three stars because I am assuming I’m going to get some of my money back from the vet visit?

Insurer: Spot

By: Cindy Hunt

November 13, 2021

The more dishonest company

They are dishonest, they said me that my dogs were covered, but when I put a claim the request me an exams that I should had sent in the first 15 days from the set up of the policy. Nevertheless, they have been taking my money each month.

Insurer: Petsecure

By: Juan

Useful
November 13, 2021

BIG DISAPPOINTMENT!!!!!!!!!

I have been with this company for many years for my 3 dogs. Every year the price increases several hundred dollars per dog eventhough there has been no major issues. My 11 yo dog had a mass growing on his cheek and the vet determined that he has an infection in his gums and 2 teeth needed to be removed. Prior to this, the vet did not see any issues with his mouth/teeth. We had the surgery for him and removed the 2 teeth. I filed the claim and it was completely denied because they said I had to have had his teeth cleaned 13 months before this issue, not the same day as the surgery. Well if I could have forseen the future to know that he would have issues with him gums/teeth, I would have. They said anything going forward regarding any issues with his teeth or gums would not be covered at all. Sooo I am paying over $1000 per dog per year for what exactly??? Plus a $500 deductible. At this point, I do not even spend $1500 yearly on any health issues. This company used to be good but unfortunately has gotten greedy and is putting profit over care of animals.

Insurer: Pets Best

By: TO

Verified November 13, 2021

The insurance has eased the pain of the unknown. As we search for the cause, concerns and plan. It helps to know this is there

Thank you.

Insurer: Trupanion

By: Nancy

Useful
Verified November 13, 2021

Fabulous customer service and never disappointed with the amount paid.

Have never been disappointed with the service. Would highly recommend Trupanion!

Insurer: Trupanion

By: Karleen

Useful
Verified November 13, 2021

Fabulous customer service and never disappointed with the amount paid.

Have never been disappointed with the service. Would highly recommend Trupanion

Insurer: Trupanion

By: Karleen

Useful
November 13, 2021

They don't cover urinary infections …

They don't cover urinary infections stating its a pre existing condition. Lmao this company is a joke. Don't bother arguing over every claim with them. Waste of time and money

Insurer: Trupanion Canada

By: Dee Miller

Verified November 13, 2021

The customer service people are excellent and once I got the hang of how pet insurance worked it seemed beneficial.

The customer service people are excellent, and once I got the hang of how pet insurance worked, it seemed beneficial.

Insurer: Trupanion

By:

Useful
Verified November 13, 2021

Trupanion

Very happy with Trupanion ! Added my 2 cats to my dogs policy . VCA payment was approved within less than 5 mins . Less of a headache for me to come up with money I don’t have . Highly recommend Trupanion.

Insurer: Trupanion

By:

Useful
Verified November 13, 2021

Great experience

You guys are great and I tell everyone to use you! You pay out in no time at all and the claim upload process is extremely user friendly.

Insurer: Trupanion

By:

Useful

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