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I have been very impressed with all Trupanions coverage's customer service and pricing.
I have been very impressed with all Trupanions coverage's, customer service and pricing. I have always had a really positive experience anytime I have needed to inquire about anything and their claims are handled in a timely professional manner.
Insurer: Trupanion Canada
By:
Chloe
The staff are very knowledgeable to explain all the coverage for my puppy. They explain to me one by one so that I can understand my coverage.
Insurer: Trupanion Canada
By:
Christmas saved.
We have a Boston terrier and his eyes are very big, he has had many issues because of this such as reoccurring ulcers. This time a ulcer developed worse than before and we continued to treat it same as the others. Thankful for pet insurance like Trupanion cause this could have been very costly. Meanwhile we ended back to the vet as the ulcer wasn’t getting any better and his eye ended up rupturing right there at the vet clinic. They took him in right away and he had to have his eye removed. They kept him for a day and half. If it wasn’t for Trupanion coverage we could have had a large expense before Christmas on our hands but they covered most of it! So thankful, and I highly recommend Trupanion it has saved our Christmas.
Insurer: Trupanion Canada
By:
BEST Pet Insurance EVER!!
Always a smooth process and representatives are always so friendly and pleasant to deal with! This affordable insurance has made it possible for us to always provide the best care for our elderly kitties. I wish my own insurance was this fantastic!
Insurer: Trupanion
By:
Natasha, CVT
Answered all of my questions without feeling rushed, I know exactly what my sweet boy is protected for, I know what I can change within 30 days, and Jonathan was just so pleasant and thorough on the phone :) Thank you!!
Insurer: Trupanion
By:
Great service!
Great service, explain clearly policy
Insurer: Trupanion
By:
Frustrating claim
Had 2 claims on one slip. I called ahead to make sure what to do. She said they would cover the UTI but not the spay which I knew an said that they will contact the vet if they had any questions but of course they didn’t an the claim was denied because they couldn’t specify which treatment on the invoice was for which. So I had to print a form bring to Vet an ask vet to call Trupanion. Still haven’t heard anything on the claim.
Insurer: Trupanion
By:
Friendly and informative!
I got very detailed information and all my questions were answered! Set up was easy and affordable for me.
Insurer: Trupanion
By: