Trupanion insurance is useless.
Trupanion insurance is useless. The insurance policy is iron clad NOT to pay any claim. I paid premiums for two years with absolutely nothing covered. A friend of mine told me it was one of the worst insurance policies based on Consumer Reports. I should have listened to him. Now I have thousands of dollars of bills. I could have used the money I paid each month for premiums for these bills. Never again!!! It is unconscionable.
- INSURER:
Trupanion
- POSTED: 06/18/2017
- BY: Rose
- BREED:
- AGE OF PET: Over 11 years
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I have referred Trupanion to every dog owner I know including most recently my Parents!
I have referred Trupanion to every dog owner I know including most recently my Parents!
- INSURER:
Trupanion Canada
- POSTED: 06/18/2017
- BY: kimberly
- BREED:
- AGE OF PET: Over 11 years
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I recommend you all the time!
I recommend you all the time! However, I have had to call Customer Serv on my last 2 claims for an existing condition - deductible already met, but you denied. First time I have had any issue - not sure what the problem is.
- INSURER:
Trupanion Canada
- POSTED: 06/18/2017
- BY: Kelly
- BREED:
- AGE OF PET: Over 11 years
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I find that I'm having problems changing my password.
I find that I'm having problems changing my password. I have spent several hours on this over 2days and still have problems and now am locked out. I've given up for now.
- INSURER:
Trupanion
- POSTED: 06/18/2017
- BY: Patricia
- BREED:
- AGE OF PET: 0 - 3
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excellent service highly recommended
excellent service highly recommended
- INSURER:
Trupanion Canada
- POSTED: 06/18/2017
- BY: Martin
- BREED:
- AGE OF PET: 0 - 3
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Great service, great people
Great service, great people
- INSURER:
Trupanion Canada
- POSTED: 06/18/2017
- BY: Dennis
- BREED:
- AGE OF PET: Over 11 years
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'Recommend to a friend' would have been a 10, had the rates not increased from $25/month to $50/month in only 4 years.
'Recommend to a friend' would have been a 10, had the rates not increased from $25/month to $50/month in only 4 years. That is pretty significant for a very common cat/pet (domestic short hair).
- INSURER:
Trupanion
- POSTED: 06/18/2017
- BY: Stacy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I'm close to cancelling because your annual rate increases are too high.
I'm close to cancelling because your annual rate increases are too high. They jump 7 or 8% annually, while wages do not increase that much that fast. Private sector full time wage increases average much less, only about 1 to 3 % annually. You need to give customers a break and skip increase premiums for a couple years in a row, or at least only increase by a fraction of how much your rates have been going up over past few years. Our pockets are NOT bottomless and you're already scraping the bottom. Thanks.
- INSURER:
Trupanion
- POSTED: 06/18/2017
- BY: Elaine
- BREED: Snowshoe
- AGE OF PET: Over 11 years
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