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When our Calico rescue cat Callie who is 10 started having digestive issues and had began throwing up several days in a row I knew something was wrong. My Vet thought it might be inflammatory bowel disease and the only way to diagnosis it was a Ultra Sound in order to rule out other conditions. However, due to the lab costs and the fact that she had to be sedated the cost was going to be around $900.00 Since my husband and I are both seniors on a fixed income this would have been a financial burden had it not been for embrace. My vet submitted a pre authorization from to Embrace and it was approved. We had the Ultrasound and it did show Callie has IBD which we now know how to treat. Embrace paid $705.00 out of $881.00. I am very grateful!! I am so happy with Embrace over the years I recommend them to my friends.

I consider Pets Best Insurance one of the wisest decisions a pet parent can make. I have had my policy for years now with my pets. This company has stepped up and helped in time of need many times. I can depend on Pets Best, and that means so much to me.

We have had two different dogs with snake bite and a dog with hind leg issues. Each time embrace his reviewed the claims quickly and reimbursed us fairly for our claim. I would recommend this insurance to anyone with pets.

They are the best company ever....I have a Shepard who has had issues with tumors and they have been wonderful.

I got Martin (now a 6 month old Pomsky) 3 months ago for my children. Unfortunately, he was badly hit by a car when we were away for vacation. HIs pelvis was fractured in 9 pieces and had to go under surgery immediately. He's been on medication and therapy for the last month. It's been very hard for our family seen Martin in this condition. Hopefully he will get better each day. Having Embrace has been a huge relief in terms of money. I couldn't have afford surgery, check ups, medication and therapy by myself. Getting this insurance for my puppy was the best decision I made and I couldn't be more grateful. The claim process is super easy, just upload the info and you are done! The refund arrives within a week. I can't believe how professional they are. I strooongly recommend Embrace!

My 3 year old lab got into a 250 tablet bottle of melatonin. While the bottle wasn't completely full there was a lot in there. ASPCA poison control figures it was probably 10 x the lethal dose. Fortunately, I discovered it and within 30 minutes or less of ingestion and made her vomit. Then began the vet drill. I called my vet who advised me to call the ASPCA poison control (PC) line and bring her in immediately. PC was amazing throughout and only cost $65. I took my dog to my usual vet around 4 pm for the initial treatment which was estimated to be $377 but turned out to be $715. She had to be transferred to a 24 hour vet for overnight treatment and on-going observation. Luckily she responded very well to treatment and was discharged the next night after about $1300 of services and then only needed another $100 blood panel the next day. I gathered all of my receipts together and submitted my claim to Embrace wondering if they would really cover everything per the policy. Sure enough they did! Even better my claims were processed within 1 week! It was a huge relief going through the event to know that I had insurance for my dog and an even bigger relief when Embrace processed everything without question. I've had other minor claims but this was the first (and hopefully last) big test of Embrace and I am very pleased. Easy peasy FAST process. Thank you very much Embrace. And most importantly my lab is doing great!

I have used PetsBest insurance since adopting our dog Griffin 7 years ago. I have always been pleased with the speed of reimbursement and if I need it, the assistance I have received over the phone. It is a very easy reimbursement process. PetsBest insurance has proven to be a great investment for us as Griffin's doctor bills are greatly reduced by this plan.

My dog has had a couple health issues (hypothyroidism and limping) and the process to get reimbursed is simpler than ever before! Pets Best is truly the best.

We got Bella as a puppy. She was and is our first dog, and we were a little unsure about her care in the beginning (not so different from when we had my daughter actually). She has had some issues caused by ingesting the wrong things, as well as some urinary tract issues. In the four years that we have had Pets Best insurance we have made numerous claims, and have never been denied or treated unfairly. The staff has always been courteous, polite, and helpful. I think Bella is a lively loving little dog today partly because of Pets Best. Thank you George and Janet Randolph

Always answers questions fast service.