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10

out of 10

I love Trupanion

I love Trupanion

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10

out of 10

Trupanion is awesome!

Trupanion is awesome! I never would've thought that our dog Merlot would need an emergency surgery; but Trupanion helped to make this possible to keep Merlot with us. Surgery was successful. He has a road ahead of him but recovery is going well. Thank yo

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10

out of 10

Not happy with such a large increase for Shaz's insurance.

Not happy with such a large increase for Shaz's insurance.. when I have clients who are paying less .. I find that your increase was to much..
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

I am truly pleased with your service.

I am truly pleased with your service....

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2

out of 10

She was unnecessarily anal and insisted on my name, email and phone number evendors though no one else ever does at trupanion.

She was unnecessarily anal and insisted on my name, email and phone number evendors though no one else ever does at trupanion. Then tried to bs me by insisting that everyone else gets all 3 forms of I'd when I call all the time and know full well that n
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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4

out of 10

I tried to start an appeal for a denial of services and as usual, trupanion does not care about or believe the owner who knows the pet best.

I tried to start an appeal for a denial of services and as usual, trupanion does not care about or believe the owner who knows the pet best. They're also taking excessively long to work on my other cat's claim, which is new and he has no preexisting co
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed Cat
  • AGE OF PET:

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10

out of 10

Customer service at trupanion is always very helpful.

Customer service at trupanion is always very helpful. Very happy with trupanion. I refer every pet owner to trupanion

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10

out of 10

Was very helpful.

Was very helpful.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

Nice to discuss things with a live person who takes an interest in me and my dog.

Nice to discuss things with a live person who takes an interest in me and my dog.

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10

out of 10

The truth is that I don't actually know if this situation is resolved.

The truth is that I don't actually know if this situation is resolved. I can say that the representative seemed to have done everything within his power, in a timely fashion, and with care and concern. There really was nothing more he could have done in t
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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