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10

out of 10

Great service, Great Staff.

Great service, Great Staff. Thank you

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10

out of 10

II really do think you do a great job overall ,but I am still waiting for claim# 2383578 on Sam to be resolved.

II really do think you do a great job overall ,but I am still waiting for claim# 2383578 on Sam to be resolved. Please help if possible and Thanks, John Wallace

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10

out of 10

The representatives are okay but they can't really help when you call about a claim and where it is in the process.

The representatives are okay but they can't really help when you call about a claim and where it is in the process. We are contemplating cancelling our coverage ... it seems that everything we submit isn't covered so there isn't much point in having it.

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10

out of 10

I can't confirm if trupanion is great yet because I haven't received any discounts for services at the vet, but hope I do!

I can't confirm if trupanion is great yet because I haven't received any discounts for services at the vet, but hope I do!

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10

out of 10

I've spoken to Kevin in customer service twice - on 4/2 & again on 4/17.

I've spoken to Kevin in customer service twice - on 4/2 & again on 4/17. He's terrific - very friendly & knowledgeable!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Responsive and courteous service.

Responsive and courteous service. Thank you.

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9

out of 10

I'd like to say thank you to the lady I spoke with regarding my insurance.

I'd like to say thank you to the lady I spoke with regarding my insurance. My dog passed away and she was nothing but kind and helpful explaining everything to me a couple of times about what to do and what was covered and what wasn't. So thank you for
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

i have been very pleased with the quick, informative and caring response from the Trupanion representatives.

i have been very pleased with the quick, informative and caring response from the Trupanion representatives. Thank you.

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9

out of 10

Satisfied so far.

Satisfied so far. I am waiting for an operation. My dog is being cared for by friends and she, Sue Morrow is paying for the medical bills and I am reimbursing her. Just wanted you to know for insurance purposes.

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10

out of 10

The recent increase on the anniversary of my dog gives me 2 choices put her to sleep or no insurance I cannot affort such a large increase The staff continue to be very helpful

The recent increase on the anniversary of my dog gives me 2 choices put her to sleep or no insurance I cannot affort such a large increase The staff continue to be very helpful

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