I felt that the representative that I spoke with most recently could have been more knowledgeable.
I felt that the representative that I spoke with most recently could have been more knowledgeable.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed Cat
- AGE OF PET:
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I am forever thankful and grateful to Trupanion for the assistance with my 2 year old dog's ACL/CCL tear repairs.
I am forever thankful and grateful to Trupanion for the assistance with my 2 year old dog's ACL/CCL tear repairs. The customer service is spectacular and the claim turn around is extremely quick. I will without a doubt choose Trupanion as my pet insuran
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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You all are very pleasant.
You all are very pleasant. And ready to assist.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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Customer service at Trupanion is the gold standard.
Customer service at Trupanion is the gold standard. Calls are taken promptly, the agents are friendly, helpful and professional, and they take initiative to answer difficult questions and solve complex problems. I have recommended Trupanion to others for
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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All the representatives are very helpful, but am a little disappointed with the coverage
All the representatives are very helpful, but am a little disappointed with the coverage
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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Had to notify by phone to receive claim acknowledgement by email.
Had to notify by phone to receive claim acknowledgement by email.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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I highly recommend Trupanion, because I truly feel they care about my cat and they ALWAYS listen to my questions/problems and resolve any issues fairly.
I highly recommend Trupanion, because I truly feel they care about my cat and they ALWAYS listen to my questions/problems and resolve any issues fairly. I recommend Trupanion for ALL pet owners! They truly are the companion to your companion!
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed Cat
- AGE OF PET:
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I have been waiting for claims to be processed for a quite a while.
I have been waiting for claims to be processed for a quite a while. The communication between trupanion and me has been inconsistent. I have received emails for some claims but not for others. The process has been significantly more disjointed and long
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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I ALWAYS REFER FAMILY, FRIENDS AND CLIENTS TO YOU :-)
I ALWAYS REFER FAMILY, FRIENDS AND CLIENTS TO YOU :-)
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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