154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 02, 2021

Great insurance. Never fails me!

Great service. Ive never had a problem with lemonade. Easy to use and chats are so helpful

Insurer: Lemonade

By: Armando

Useful
December 02, 2021

Very good highly recommended

I would highly recommend. Very user friendly and easy to submit claims.

Insurer: Lemonade

By: Phil

Useful
December 02, 2021

My dog Jackson and Trupanion

After losing our Newfoundland dog at 10 years old and the mountain of expenses for treatment prior to his passing made us vow if we got another dog, to get insurance. We got a lovely lab mix and tried to stay away from thoroughbreds because they have more health issues and a shorter life span. Jackson was very healthy until he developed an allergy condition. It took a very long time for the vet to figure out that was the problem and a fair amount of expense. Once the diagnosis was confirmed, Trupanion went back through all of the invoices and applied them to our deductible of $500. We didn't expect that but were extremely happy they did that for us. Jackson's monthly costs for his allergy condition are far more than we pay in premiums and so we are extremely grateful for the coverage we receive. Just recently Jackson has been having trouble with lameness and a subsequent diagnosis of polyarthritis. The testing alone to come up with a diagnosis has been expensive but once our deductible was paid, we only had to pay 10% of everything except the vet visit. If we had to pay all of this, we would be in financial trouble. The only thing I would say in the negative is to make sure you know you have to pay the taxes on the full amount in addition to your 10%. I just got finished a back and forth conversation disputing the amount, just to discover it was the taxes of about $260 that was the issue. It does state in our policy that taxes are not covered but I never noticed it before. Maybe make it a bit more obvious to people going in so they are well aware of this. I would recommend Trupanion to anyone with a pet. Their commitment to your pet and its health has never been in question for me. They always ask me to give Jackson a little love from them on every payment email I get. Sure, maybe it's a form letter but I still appreciate it:) Thanks Trupanion!

Insurer: Trupanion Canada

By: Cheryl Skingley

Verified December 02, 2021

Phenomenal customer service and claims…

Phenomenal customer service and claims process.

Insurer: Healthy Paws

By: Danielle Feldman

Verified December 02, 2021

Excessive hold time; agents not familiar with policy terms.

I had questions about their policy. Hold time to ask an enrollment question was about 30 minutes, and this isn't even for their claim department. Good luck if you have a claim and need to speak to someone about it! Also, once I was able to speak to an enrollment agent, the agent was unable to answer policy specific questions. She said I have to enroll first, and then I will get a copy of the policy after I enroll. That sounds counterintuitive. Most people would rather know what they're getting before purchasing.

Insurer: ASPCA

By: Disappointed

December 02, 2021

We Love Trupanion Insurance!

We've had Trupanion insurance for our boy, Bailey for many years. Thankfully, he was very healthy for many years. Unfortunately, he's developed some serious issues in the last couple of years. Trupanion has kept their promise to be an excellent insurance company. Submitting claims online is very easy and streamlined. They process claims and issue a reimbursement extremely quickly. Any time I've had a question, Customer Service has been wonderful. We love Trupanion Insurance!

Insurer: Trupanion

By: Tom and Jill

Verified December 02, 2021

Healthy Paws is the Best Pet Insurance With Lots of Plan Options

Healthy Paws has taken phenomenal care for two of my golden retrievers. Recently my four year old golden tangled with a porcupine which lead to quills puncturing her lungs. The surgery was extensive and I would have struggled to afford it without Healthy Paws. Payment was prompt, email notifications were prompt, and most important when I had a question the person I worked with was kind, thorough, and got the job done immediately. Meanwhile my girl has recovered and lives another day. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Gail W

December 02, 2021

Healthy Paws Pet Insurance is the Best

Healthy Paws has taken phenomenal care for two of my golden retrievers. Recently my four year old golden tangled with a porcupine which lead to quills puncturing her lungs. The surgery was extensive and I would have struggled to afford it without Healthy Paws. Payment was prompt, email notifications were prompt, and most important when I had a question the person I worked with was kind, thorough, and got the job done immediately. Meanwhile my girl has recovered and lives another day. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Gail

Useful
December 02, 2021

Pets Best is there when you need them!

Unfortunately my two Goldens, Bubba and Boo have both faced some serious medical issues. Pets Best made the claim process incredibly simple and took the money worry out of these very stressful situations.

Insurer: Pets Best

By: Mandy

Useful
Verified December 02, 2021

I just got the insurance for our dog

I just got the insurance for our dog, Roscoe. Haven't had to use the insurance yet, so my rating is simply based on the information that I read that convinced me to sign-up. Is there an insurance card that I will be getting?

Insurer: ASPCA

By: Joe Meny

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