154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

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Category with most reviews

This chart shows the distribution of review categories.

December 02, 2021

Refreshing like lemonade on a hot summer day

Lemonade makes processing claims so easy. Their app is simple to use and claims are processed immediately. I have added the wellness plan and the claims I made against it were paid out within 1-2 days. Everything is handled through there app and if there are issues with a claim an email is sent in a day or two to explain the issues as well as a callback number should you choose to prefer to talk to a live person.

Insurer: Lemonade

By: Alfred

Useful
December 02, 2021

Excellent Service

They are very efficient ! The staff is pleasant and they handled my claim very quickly. I would highly recommend this company !

Insurer: Lemonade

By: Cathy

Useful
December 02, 2021

Decent Coverage and excellent customer service

I've had two recent visits to the vet. The reps who process our claim are really personable and even asked for a picture of our pet. They told us that they loved his name and it wasn't necessary but it was nice to be treated like more than a claim. They explain what is covered thoroughly, putting in a claim is not bad but I know lemonade is asking for doctor's notes when other insurance carriers are not. They also don't cover the vet consultations but at least those aren't super expensive. So far I've gotten back a good amount of my money and it's definitely building my trust with this brand.

Insurer: Lemonade

By: Lorena

Useful
December 02, 2021

They care about your pet.

They are very accommodating and caring about your pet. They work quickly as possible to settle your claim.

Insurer: Lemonade

By: Richard

Useful
December 02, 2021

Excellent Customer Service!

Excellent customer service!

Insurer: Lemonade

By: Sarah

Useful
December 02, 2021

Turning Lemons into Lemonade!

Lemonade is AWESOME! I’ve had 2 claims in the month or so since I bought my policy and both were totally covered and the claim was processed in minutes. Definitely recommend!

Insurer: Lemonade

By: Kristina

Useful
December 02, 2021

the service is awesome

wouldn't go anywhere else the price for this insurance is reasonable and they pay your claim within a day

Insurer: Lemonade

By: sherri

Useful
December 02, 2021

The best pet insurance!

The best pet insurance . The process to file a claim is easy and claims are paid quickly. Friendly and courteous staff.

Insurer: Lemonade

By: Ivonne

Useful
December 02, 2021

Very easy to use

Super easy to use, very friendly and easy process.

Insurer: Lemonade

By: Samantha

Useful
December 02, 2021

Great to work with!!

Just simple and easy to work with!

Insurer: Lemonade

By: Tommy

Useful

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