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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome service
I love how easy it is to make a claim and how quickly they are to help you. It seems like the more claims I do the faster they are at responding and I have had a great experience with them. I love it
Insurer: Lemonade
By: Vickitta
Very easy process. Much cleaner than other insurance company claims
Very easy process, received funds quickly. Highly recommend Lemonade!
Insurer: Lemonade
By: Michael
The best customer service
They are the best customer service.
Insurer: Lemonade
By: Katie
I would recommend this company to every pet owner
Very happy we had a couple of claims and they took care of them with no problem
Insurer: Lemonade
By: Louis
Everything has been quick, easy, and excellent!
I actually looked up reviews for best pet insurance and Lemonade was recommended among the top 10. I understand why now. Acquiring the policy was easy and quick, everything was explained in a comprehensive manner without being bogged down with unnecessary paperwork, filing claims is a breeze and they walk you through how to do it, i use the app on my phone which is set up nicely and easy to navigate, my claims have been processed quickly, they give back through charities, and best of all they are helping me keep my kitten healthy and happy!
Insurer: Lemonade
By: Richelle
Amazing service, I just wish they covered more
Lemonade is amazing! It is so easy to submit a claim, to get reimbursed, to ask questions - nearly anything a pet parent could need! The only thing is I wish they covered more. My dog's anxiety medication is not covered, nor is some of her other medication or preventatives. They also don't cover dental at all which is a great expense the vet says is essential. I wish they offered coverage at an affordable price that includes these things, as it would be more worth it to me. For now I'm left wondering does the amount I pay per year make it worth the lower amount I get reimbursed for her annual visit.
Insurer: Lemonade
By: Megan
When life gives you lemons, you need Lemonade!
My beloved cat, Bella, had a big health scare this year. On top of being distraught with worry over her physical health, my anxiety about potential bills was also huge. I've had pet insurance her whole life, but luckily, I never truly needed it before this year. I AM SO HAPPY I DID. I filed claims for her numerous vet visits, tests, and medications, and Lemonade took care of them so quickly. They reached out to my vet directly for applicable notes needed for each claim, and they broke down all of the pay outs by line item. The claims process is very straightforward and requires zero phone calls. i was reimbursed within three weeks of my largest claims, and within FOUR DAYS of my smaller claims. The monthly payments are very low. Their customer service people are real people who actually care about your fur babies. I've so thankful for Lemonade.
Insurer: Lemonade
By: Molly
Very unhappy!! More than Doubled my rate!!
They raised my rates more than double. From $66 to $143. I haven’t even needed to use them very much at all. I’m just appalled!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Insurer: Healthy Paws
By: Sue Sorensen
I wish all insurance was as easy as Lemonade
My wife and I have been thinking about getting pet insurance for our cats for a long time. We looked into it a few times and were turned off by all of the small print. We found out about Lemonade randomly and were immediately struck with the ease of use, clarity, customer-facing interface and friendliness of the employees. Thank God we haven't needed to file a serious claim yet, but for small doctors visits and vaccines, submitting the claim was a breeze and in both cases, we were paid the same day. This is a huge stress off of our backs. We no longer have to think twice before taking our cats to the vet. Thank you lemonade!
Insurer: Lemonade
By: Jonah