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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

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Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 10

The rationale for given for denying the claim does not make sense logically.

The rationale for given for denying the claim does not make sense logically.

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10

out of 10

I have always had incredible service

I have always had incredible service

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10

out of 10

My experiences with Trupanion for the past 7 years have been great.

My experiences with Trupanion for the past 7 years have been great. It's truly a piece of mind that our beloved dog is covered. I had a few calls with the customer support and they are able to resolve my questions. Thank you!

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10

out of 10

I would if the rate didn't increase every single year regardless if you use it or not.

I would if the rate didn't increase every single year regardless if you use it or not. Appears to be an inequitable system for that as my friend who lives elsewhere in the province who actually turned me onto Trupanion does not experience these same increases. I did have five kitties on coverage but you continual price increases made it cost prohibitive which is sad cuz they had been on since babies.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET:

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10

out of 10

This representative was very professional and empathetic.

This representative was very professional and empathetic. It really came from her heart, and I truly appreciated that. Trupanion needs more employees like her, she should be the face of the company.

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10

out of 10

Very prompt answering of the phone.

Very prompt answering of the phone. Rep was very pleasant, happy and made the process of updating my information very quick and painless! Always enjoy talking to Trupanion customer service - very good overall.

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10

out of 10

Love your service and think you guys are the best for care for my Webster

Love your service and think you guys are the best for care for my Webster

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10

out of 10

Trupanion is the difference on whether were able to provide quality healthcare for all pets , which in New York State are considered family members in the eyes of the law .

Trupanion is the difference on whether were able to provide quality healthcare for all pets , which in New York State are considered family members in the eyes of the law . Hence , how could you not appreciate quality coverage at an affordable rate . The customer Service is outstanding , with an objective understanding enabling them to help you with your issues to the fullest extent . Everywhere I go and speak to people about their animals , I give them the irrefutable facts of Trupanion and why it is imperative for one to have this coverage for their animal ( i.e. Loved ones ) . At the end of the day Trupanion is the difference on whether it's a good day or a bad day in my household especially when dealing with the trials and tribulations of an ailing animal.

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9

out of 10

Your reimbursement time has really become too long.

Your reimbursement time has really become too long. You used to reimburse within a week. I currently have a claim I submitted on April 13 (follow up to a previously paid incident) and still no reimbursement. A fast turn around time is really important because when accidents happen, we can be faced with extensive vet bills that are not in the monthly budget and most vets want payment at time of service. I have put off paying monthly bills to pay the vet bill so waiting a month for reimbursement is stressful. Please hire more people or do whatever you need to do to be as efficient as you were when I obtained my first policy (2012)!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Our English bulldog Bella has had multiple problems, mri's ,surgery and ongoing tests and medications.

Our English bulldog Bella has had multiple problems, mri's ,surgery and ongoing tests and medications. Triupanion has enabled us to provide the care to make her better. Without trupanion it would have been extremely difficult. I would most definitely recommend trupanion to any pet parent.

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