9
out of 10
Maddie was great - very helpful.
Maddie was great - very helpful.
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
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10
out of 10
Trupanion has save my best friend's life over and over again.
Trupanion has save my best friend's life over and over again. Truly a blessing, I will stay a member for life!
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET:
10
out of 10
Any contact I have had with the representatives at Trupanion, I am always pleased with the service, professionalism, sensitivity , and the courteous I ALWAYS receive.
Any contact I have had with the representatives at Trupanion, I am always pleased with the service, professionalism, sensitivity , and the courteous I ALWAYS receive. All problems are resolved immediately by these knowledgeable folks. Thanks
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: Under a year
4
out of 10
Hi, I had asked for my welcome package, asking when it would arrive in the mail.
Hi, I had asked for my welcome package, asking when it would arrive in the mail. They told me to wait a few days, although they also said it had been mailed out some time ago. As of today, I have not received it. Will you kindly mail to me my welcome package (i have friends who have received this in the mail but I have not). Thanks!
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET:
10
out of 10
Amazing service and amazing company!
Amazing service and amazing company!
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
4
out of 10
I have recommended very often in the past.
I have recommended very often in the past. Usually Trupanion is very prompt. But you received this claim April 21, and i have called twice and it has not even been reviewed yet. This is unusual and I would appreciate payment.
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
4
out of 10
Issuing a claim with trupanion is a joke.
Issuing a claim with trupanion is a joke. It takes far too long and I'm not even certain I'll be compensated for something that should be covered. And if I'm not, I will likely cancel the insurance all together considering I've shelled out over 3k to you for what's seems like a sham.
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET:
10
out of 10
I have been with Trupanion for six years.
I have been with Trupanion for six years. I have two dogs covered. I have never filed a claim till last year. Then I filed a claim on Lacy 14 days ago. It keeps saying claim open. I think this is to long a time to have to wait on your decision. All the claims were for the same illness. I guess you are trying to figure out a way to make it ineligible.
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
10
out of 10
The representative was very helpful and answered my long list of questions!
The representative was very helpful and answered my long list of questions!
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
10
out of 10
I was told that a claim which had faxed had not been received.
I was told that a claim which had faxed had not been received. I spoke with the vet's office who then contacted Trupanion and found that it had been received. This wasted my and the vet office's time
- INSURER: Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: