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Very knowledgeable and answered all my questions
Very knowledgeable and answered all my questions
Insurer: Trupanion Canada
By:
Very polite helpful and patient
Very polite, helpful and patient
Insurer: Trupanion Canada
By:
Very quick and good.
Very quick and good. Have not received the cheques yet, maybe the christmas rush at Canada Post ?
Insurer: Trupanion Canada
By:
When we took out the policy we were not informed that there was another tier to have certain treatments covered.
When we took out the policy we were not informed that there was another tier to have certain treatments covered. So this has not been a good experience
Insurer: Trupanion Canada
By:
Alex was able to answer my questions and break down what I needed to do for a claim.
Alex was able to answer my questions and break down what I needed to do for a claim. She was polite and thorough which I appreciate so much.
Insurer: Trupanion
By:
Always great service
Always great service
Insurer: Trupanion
By:
Carmen was incredibly patient and helpful.
Carmen was incredibly patient and helpful. She walked me through the whole online claim process; I couldn’t have done it without her!
Insurer: Trupanion
By:
Claim was handled quickly.
Claim was handled quickly. I do think that it's a bit ridiculous to not cover the office visit when it's pretty hard to get a diagnosis without one.
Insurer: Trupanion
By:
Except for in the very beginning where there was some shenanagins with the deductible I never had to even talk to anyone at Trupanion to get my claims promptly processes.
Except for in the very beginning where there was some shenanagins with the deductible, I never had to even talk to anyone at Trupanion to get my claims promptly processes.
Insurer: Trupanion
By: