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I've had Persian cats for over 20 years and have spent thousands of dollars when some became ill. After moving in 2010 and, upon the recommendation of Veterinary Diplomat, I committed my cats to his care, and chose Pet's Best for their insurance needs. Yes, I'm very glad I did. Down from four cats to two now, each has one surgery and two, cancer. After deductibles, I've been reimbursed an overall average of about 35-40%, which more than exceeds premium costs. It only takes one cat to become ill, and you're glad you've got it. The staff is courteous, customer service excellent, and reimbursement timely.

These guys rock! totally easy to file claims. Almost EVERYTHING is covered. My cats have had TENS of thousands of dollars of issues--major surgeries, major falls, major ongoing health issues and ASPCA is seamless. They pay 100% of most preventative check-ups and 80% of most everything else. They have saved me at least $14,000 over the years I have been with them. My two cats are each around 13-14 years old and my other is 9. All enjoy a great life because I can afford the monthly health insurance payments as well as the other costs.It seems the ASPCA really cares about their clients, both human and furry ones. I cannot recommend them highly enough!

I switched from 24 pet watch to Figo only because 24 pet watch more than doubled my premium. I never had any trouble with 24 pet watch. After I switched over I requested a chart review. There are no preexisting conditions for my cats as far as I know, but I wanted to be sure. My cats are now 5.5 years old. Weeks later a vet tech from Figo replied saying that she had to check with underwriting regarding diarrhea that one of my cats had when she was 6 months old. I responded that that issue was associated with long term antibiotics use when her WBC were elevated. It has been resolved since end of 2012, and every annual physical and fecal exam at the same vet showed no further notes of diarrhea or loose stool. I even requested them to expedite it because if they still see it as a pre-existing condition I still had a little time to renew with 24PetWatch. Weeks later the vet tech wrote back underwriting deemed it a pre-existing condition, just because the vet used the word “chronic” during the 2 months when she had diarrhea, completely ignoring the subsequent 5 years free of diarrhea. 2 months out of 6-8 month old is chronic, I agree, but 2 months with a 5 year break from symptoms? Really? My vet wrote me a letter explaining my cat does not have diarrhea. He even called the vet tech I was talking to ask them what proof they need. While the vet tech showed understanding of the situation, she explained it was underwriting that had the final say. The best thing she could do was to attach the letter to my policy. So yea I suppose underwriting are just bots looking for words like ‘chronic’ or ‘latent’ or ‘dorment’ in the chart that those conditions automatically become a preexisting condition. Apparently they lack the ability to reason. 5 years in a cat is like 1/3 to 1/4 of their average life span.

Absolutely love this company. Recommend you to anyone I know with pets!

The Trupanion rep was incredibly helpful!

You guys are awesome !!!! Thank you !❤️🐾

I feel that STORMYS bill should be paid more and it's taking too long to pay the veterinarian

Trupanion has always been working efficiently and responsible. I’m very happy with your service. But recently I sent a claim for my dog on September 14 but I haven’t received any response till now. I called up yesterday and talked to one of representatives who said she didn’t receive my claim email. I sent it again during the call but she said she didn’t have access to check my email. I don’t quite understand this situation. I’m still waiting for your response to my claim. Thank you.

My beautiful pet had passed away unexpectedly. Through this difficult time, the representative was so compassionate, understanding and had my best interests at heart. He was right on top of everything and did an outstanding job of making me feel comfortable when I talked about how much I miss my pet. I always recommend Trupanion to friends and family because it has been a great experience. I think the best compliment for you is the referral from your insurance holders and I am one of them. Thank you for your courteous and professional manner in which you handled my claims.

Healthy paws has time and time again proven to be the best choice I have made in my dogs healthcare. My dog was hit by a car a week before my wedding. With the bills already mounting I started to panic. I spoke with Sabrina at healthy paws and she had my claim submitted before I had even picked up my dog from the vet. They covered 90% of my bills and relieved all my stress. From top the bottom the organization cares about its customers and pets. They even sent a hand written get will card :) I highly advice all new pet owners to get pet insurance!