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I had previously used VPI and then Pet Plan USA for 2 other pets situations. Both rarely paid out, if at all. Always having some loophole excuse not to pay. - Really happy I changed to Figo. They have been both quick and responsive. I needed to use Care Credit for my current dog's (Cody) Cancer. Figo reimbursed me the same week I got my first Care Credit bill. - When I called with a question, I left a voicemail and they called back within 2-4 minutes. Everyone I have spoken with seems very compassionate and never seemed to be just quoting me the written corporate line... as most other pet insurance companies tend to do.

When I rescued my dogs, I decided pet insurance was a smart idea and boy is it ever. Embrace not only covers the major problems that have come up, i.e. ACL repair, cataract surgery. But they also cover well pet visits which include teeth clean. Now my pets can have the very best and my cost is manageable.

Hassle free and prompt handling of claim.

I was she called. My credit card on file had be compromised and my payment wouldn't go through. We resolved the issue promptly.

ASPCA pet insurance is a great value, especially as your pet gets older and becomes susceptible to age related problems. It's a wise investment to help safeguard the health of your pet and your peace of mind.

Once the claim was acknowledged it was paid in a very timely manner

I've been an Embrace customer for a little more than 2 years. Unfortunately, my Dog has suffered from some illness which required hospitalization on life-long medication. He has needed some follow up hospital visits on top of his general Wellness protocol. Embrace has been very supportive and detailed in their review and claim payments. Without this policy in effect, i'm not sure that i would have been able to afford the quality care i have received so far and i fear that my little guy would not be alive today. I am grateful to the doctors and Embrace for helping me out through the process.

It went so well that I am concerned that what I asked for and when it was effective will get implemented correctly. I hope I am wrong.

Great Communication Service from smart Customer client interface. Excellent knowledge, precise, to the prompt and full resolution in the short phone call. Once again, thank you for being the valuable A+ Pet Insurance Provider!

Embrace is one of the few plans that will let purchase insurance for a older pet. They process claims quickly and fairly. The are very courteous if you need to call.