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Do NOT choose this insurance.
Substantial increases with no explanation, denying coverage claiming "pre-existing" conditions when that was not the case. When I first obtained insurance for my dog, it was only $45 per month. I got the highest coverage at 90%. Now, it has increased to $170 per month. No explanation of why. No option to respond. Within the "waiting period" of initially getting the insurance, she ended up with an ear infection. Now ANYTHING ear-related is not covered, and unfortunately she gets frequent ear infections. I was happy with the ease of the app for a long time, which I do appreciate because it makes claims easy to file, but the increase in prices is unjustified and now they have been denying claims they should be covering - even after I email back with additional details and explanations. They claimed an infection in her paw from a friend's pool was considered "pre-existing" when it happened two weeks prior. The company was good a few years ago, but I would never recommend it now. They should be reviewed by the Better Business Bureau.
Insurer: Healthy Paws
By: Katelyn
Great service and very professional.
Great service and very professional.
Insurer: Prudent Pet
By: natcrmyahoo.com
Tito my little 10 lb puppy had his…
Tito my little 10 lb puppy had his surgery on his leg in June. I was the one who was nervous he didn’t have a clue. But between Trupanion and Amesbury animal hospital everything was a breeze. At least for me. Thank u all Debbie Yacubacci.
Insurer: Trupanion
By: Deb
Responsive
Responsive, reasonably priced, coverage rules that make sense.
Insurer: Trupanion
By: Robin F.
Charles’s first pet insurance
My agent Darren was extremely helpful in setting me up with my first pet insurance plan for my rabbit. He explained everything that I needed to know about the plan and what was covered, the costs involved and applied any additional discounts.
Insurer: Nationwide
By: Joy
It was so easy to file a claim
It was so easy to file a claim. Received payment quickly. Whole process was super efficient.
Insurer: MetLife
By: Judi
I wish underwriting was faster
I wish underwriting was faster. Once complete and we have our first appointment I can see how I like the coverage.
Insurer: Nationwide
By: customer
I’ve had a great experience with…
I’ve had a great experience with MetLife pet insurance. Simple to submit claims and paid out timely. Highly recommended.
Insurer: MetLife
By: JAMES HURST
Good luck getting them to pay a claim
Good luck getting them to pay a claim! I've spent a lot of time on the phone with them, just to have them deny an $1100 claim the should be covered. They claim it was pre-existing. They started contacting vets that we haven't been to in 5 years to come up with a way to deny the claim. They even completely overlooked the enlarged heart and heart murmur. My best advise is to avoid the hassle and steer clear on them.
Insurer: Figo
By: Timothy Rupp
Very easy to sign up
Very easy to sign up. One issue though is that I just adopted this dog from NM PACA and will not get all her records for 2 weeks. She will be going to my regular vet once I get her records. The rescue assured me that she is current on all her vaccines.
Insurer: Nationwide
By: CorralesWayne