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Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This company is wonderful
This company is wonderful
Insurer: MetLife
By: customer
EVERYONE IS SO GREAT AND I NEVER HAVE…
EVERYONE IS SO GREAT AND I NEVER HAVE TO ASK IF I AM TALKING TO SOMEONE OVERSEAS. EVERYONE ON THE PHONE SPEAKS AND UNDERSTANDS ENGLISH.
Insurer: MetLife
By: charles grant
Quick and easy service and great price !
Quick and easy service and great price !
Insurer: MetLife
By: Ruben Maldonado
Wonderful expedient experience and reimbursement
I’ve had embrace pet insurance for many years now and my 10 year seven month old golden Shepherd was diagnosed with congestive heart failure an arrhythmia. Embrace has been wonderful about reimbursing me for all the medicines and Cardiology appointments.
Insurer: Embrace
By: Loretta Lighthart
Easy enrollment process.
Easy enrollment process.
Insurer: MetLife
By: Erica Woodson
Downgrading policies - BOOO
While I expect premiums to increase as our pets age, I did NOT expect HP to unilaterally change the fundamentals of our policy. When our pets were young, we chose 90% coverage w/ $100 deductible - which was a great decision in retrospect as some of our pets have developed chronic conditions that HP has historically paid without issue. Our annual renewal just came in however, and HP have unilaterally decided to change our coverage to 70% w/ $500 deductible, stating they no longer offer the previous coverage - despite the statement on their page "Coverage with your Healthy Paws plan is continuous unless canceled. The Healthy Paws plan will not drop your pet or decrease coverage due to age or claims". Now that we have pre-existing conditions, changing providers is not a realistic option - so we're stuck with however HP decides to downgrade their coverage. I'd highly recommend looking elsewhere!
Insurer: Healthy Paws
By: KarmIT