154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 05, 2025

Healthy paws are excellent!

I’ve been using healthy paws pet insurance for a few years now and they really have made such a difference in keeping my pup happy and healthy. I can’t begin to say how happy I am with them. Excellent service everytime.

Useful
Verified August 05, 2025

Spent thousands, reimbursed a few hundred

I’ve carried insurance on two dogs for the span of almost their lifetimes. One pup I dropped insurance at age 8, the other kept until she passed (more active dog). When my pup was diagnosed with lymphoma, I thought I’d be happy to have the insurance. I was reimbursed for 1/4 of what was I spent. Cancer meds not being covered, consult fees not being covered. I’m really wondering now if the thousands I spent on pet insurance was ever really worth it.

Insurer: Embrace

By: Laura

Verified August 05, 2025

Trupanion plays games with deductibles so they Don't have to pay you

So my 8-year-old girl that has been insured with trupanion for almost 8 years recently had a bout of endometritis. On the claim form I claimed endometritis as she has had that a few times in the past. After this claim, her deductible of $400 would have been met. Trupanion changed the condition to " discharge" instead of endometriosis which then they could again charge me my full deductible of $400. That's how they get around not paying people because their deductibles are based on condition not per year. My invoice was for $700 and Trupanion paid me $100.Watch out for this company. They used to be really great but they have changed from an ethical upstanding company to one that scams you. In addition, they say that their website has been upgraded but it barely works and their owner's portal does not work at all!

Insurer: Trupanion

By: Rachelle

Useful
August 05, 2025

Pets Best is allowing us to have more time with our dog

My dog Echo (7 y/o MN Pomsky) has been a pretty healthy guy his whole life, we were actually considering not continuing with pet insurance this year but did keep it "just in case". In April he started limping, we first thought it was an injury but rest and steroids didn't help at all and it got serious very fast. Our vet referred us to neurology and we were scared and confused how a limp could be neurological. After and MRI they found an inflamed brachial plexus nerve, they said it's possible its from and injury but more likely it was a malignant peripheral nerve sheath tumor (MPNST). We tried more steroids in hope it was just inflammation but he just kept getting worse. After a second MRI they saw the nerve was thicker and the only option was amputation and a hemilaminectomy to get rid of his pain. We got this histology back and it was confirmed he has MPNST and they were not able to get clean margins because it is coming from his spine. We are now doing radiation therapy in hope of killing the remaining tumor cells. Having Pets Best insurance has allowed us to do everything Echo has needed for the doctors to care for him best and we didn't have to stress about the cost of it all. We are about $30,000 in so far and Pets Best had been amazing and covered 80% of it all, allowing us to give Echo every treatment and option for a pain free life. I don't know if our boy would be here today if we didn't have the pet health insurance, we are so incredibly thankful for Pets Best insurance helping us have more time with Echo

Useful
Verified August 05, 2025

Explained policy well Andrea Hernandez

Explained policy well Andrea Hernandez

Insurer: Nationwide

By: customer

August 05, 2025

Awful company ….

Awful company …. Stay away 😥 My 6 year old golden doodle was just operated due to a mass on his shoulder area . The claim was partially denied ,because of a pre-existing condition. The pre existing condition was an allergic reaction in his paws . It causes him to lick his paws during certain times of the year . I followed all recommendations from embrace . On their recommendation, I sent an estimate of what the procedure would cost . I was approved an estimate of $1900 for a $2300 procedure. Nothing changed on the day of his procedure, except it was less extensive as planned. The actual procedure was just shy of $1000( my Vet , tends to be more on the cautious side regarding estimating costs ). I was just awarded a claim in the approximate amount of $250 for a $1000 procedure. There were actually 2 masses removed , both were identified as an abnormal growth ( nothing related to allergies ). Thank God they were benign. When you do the math , 1900/2300=0.826 . I followed their procedures ( the estimate included all pertinent information). I was expecting approximately 82% of the amount expected to pay . 250/1000=0.25. Due to my Vet being cautious on the high side , the actual amount came in less than planned . I only received approximately 25% . I never received any phone calls explaining why ! Shame on Embrace ! I’ll start my agenda by reporting this to the BBB .

Insurer: Embrace

By: Gus Ginesin

August 05, 2025

Wellness check up

My claim went through right away, was in my account within days. I would definitely recommend Pets Best Insurance.

Insurer: Pets Best

Veterinarian: HART for Animals, Inc.

By: Kayla

Useful
Verified August 05, 2025

Sad how little insurance pays for but…

Sad how little insurance pays for but it costs so much, what a waste.

Insurer: MetLife

By: Leo Boeglin

Verified August 05, 2025

Great pet insurance coverage

Great prices and excellent coverage services

Insurer: Nationwide

By: customer

August 05, 2025

Pets Best is the Best, Literally.

This has got to be the clumsiest, most expensive dog I have ever owned, but I am so thankful I had the foresight to get him pet insurance as a puppy. Pets Best has been there for us every step of the way, and I am so incredibly thankful to have a policy that covers all of Jasper's needs. Never once have I had to worry that we wouldn't be able to take care or him or that his claims wouldn't be covered - I recommend Pets Best to all my friends and family for their own pets needs. It really has been a life saver - MULTIPLE TIMES!

Insurer: Pets Best

By: Emily

Useful

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