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Quick Turn Around
Once some paperwork was straightened out, my past claims were handled efficiently and quickly. My most recent claim was also handled nicely. I’m so happy with this company.
Insurer: MetLife
By: Deb
Every representative that I've talked…
Every representative that I've talked to have been very sweet and very helpful
Insurer: MetLife
By: Donna
Easy claim filing process and quick…
Easy claim filing process and quick response and payment
Insurer: MetLife
By: James and Elaine Booth
Friendly and Responsive
Megan was friendly, knowledgeable, and very helpful!
Insurer: Prudent Pet
By: ohaibai
3 months - new excuses - fraudulent company
3 months - new excuses - fraudulent company. I encourage all reasonable people to avoid MetLife Pet. We have two dogs, one named Jensen which is same as our last name. Due to the MetLife incompetency combined with lack of ethics, values, and accountability, they continue to mix up our dogs and make new excuses for not processing the claims submitted late May. Their system is setup so they do not talk to their customers, and every time they mail new questions it takes about 2 weeks. Any answer provided to their new random questions creates a new claim in their system which they then also mess up. This is the most messed up company I have experienced, they lack accountability and I now need to hire a lawyer to make legal claims against them. This is 4th or 5th time they cannot do their jobs within the contractual agreement. Avoid at all cost!
Insurer: MetLife
By: Jens Jensen
GREAT SERVICE & COVERAGE QUICK & EASY…
GREAT SERVICE & COVERAGE QUICK & EASY TO GET REFUNDED!
Insurer: MetLife
By: amanda nicole murray
They won’t pay
They won’t pay They can’t speak English They aren’t trained ASPCA sucks
Insurer: ASPCA
By: David Banes
Claims are processed the next business…
Claims are processed the next business day. Excellent service!
Insurer: Embrace
By: Anthony Bodnar
It was easy to sign up with my employee…
It was easy to sign up with my employee discount using your website.
Insurer: Nationwide
By: LC
Love easy to use and good for the money.
Love easy to use and good for the money.
Insurer: MetLife
By: customer