154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 12, 2025

Very easy and helpful

Very easy and helpful, payed right away for my pups bill

Insurer: Trupanion

By: Linette

Verified August 12, 2025

My first pet insurance plan has been so worth it

My rescue dog from Puerto Rico is grandfathered in on a plan that offers superior dental coverage instead of a set amount. This is why I intend to keep this plan (typical small dog dental issues). I researched many plans and this one was the most attractive. Last year, just after I adopted my dog, her first dental was a rough experience with a lot of extractions. MetLife Pet gave me the runaround before paying the claim. It took three long phone calls and my vet had to repeatedly submit paperwork. But since then, claims have been paid without hassle. My most recent routine claim was a cinch. Last year an emergency claim on a holiday was also paid quickly. I love knowing that my dog has insurance, and the hit to my wallet won’t be as much. Veterinary care has become so expensive, and my plan isn’t cheap, but it is worth keeping since my dog may not have received adequate care when she was young.

Insurer: MetLife

By: Stephanie

Verified August 12, 2025

They made the experience easy

They made the experience easy

Insurer: ASPCA

By: Tasha Simmonds

Verified August 12, 2025

Metlife Pet Insurance is the best !

Metlife Pet Insurance is the best ! I have two adult cats and I'm so happy I have this Insurance. Always get reimbursed 80%. Easy app to use on any device just take a picture of your invoice upload and done . I've been very satisfied with this Ins. I have peice of mind knowing I can care for my Cats with no worries 😊Thanks Metlife

Insurer: MetLife

By: Pat F

August 12, 2025

Lightening Fast Claims Handling

Our dog had to have emergency surgery. All our claims were processed quickly, which was wonderful as we had to put a large amount on our credit card and were keeping our fingers crossed that the insurance payment would arrive before the card payment was due. It was received well in time, so many thanks to the team at Pets Best. I did add the vet's SOAP records to our dog's record with Pets Best, which may have made for easier processing of our claims. A big hats of to Pets Best!

Useful
August 12, 2025

Molly

She was recently diagnosed with Cushing syndrome following lab tests and ultrasound Was pleased to know that her meds are covered

Insurer: Pets Best

By: Susan

Useful
August 12, 2025

I feel duped

Before purchasing pet insurance, I did tons of research. I saw that several companies had given people good prices for their first year but then dramatically increased their premiums in the second year. At the time, Pets Best had a good reputation for NOT doing that. I decided to go with them. My cat is healthy, and I had no claims. But in the 2nd year, my premium increased by 67%, and in the 3rd year, it increased by another 75%. I recently had my first claim for $120. Because of that, at policy renewal time, I won't be able to reduce my deductible at all.

Insurer: Pets Best

By: Greta

Useful
August 12, 2025

Hard to work with

Company is very hard to work with Customer service stinks

Insurer: Pets Best

Veterinarian: Banfield Pet Hospital

By: Mark

Useful
August 12, 2025

Filing claims is easy

Filing claims is easy. And when I do have to speak to a representative they are always personable but professional, and always so helpful. Their plans are customizable and affordable. I highly recommend.

Insurer: Embrace

By: Betty Smith

Verified August 12, 2025

Spams requesting me review before we can use the insurance

How manipulative to spam me requesting a review when I just signed up for this insurance and I can't even use it yet for my cats. Of course they want a review before you can even become disappointed! For this, I am giving ZERO stars.

Insurer: Pumpkin

By: Lucimara Ross

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