154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 06, 2025

Super quick to give me a preapproval…

Super quick to give me a preapproval before the surgery and then very prompt to tell me what they will be sending a check for from the final receipt. Submit to the invoice on the app is super easy and their customer service is a real person and very helpful.

Insurer: Trupanion

By: Suz Buts

Verified August 06, 2025

Feeling very slighted by Nationwide

I have had Nationwide pet insurance for years for my animals. We were unaware of an expired credit card on three of our animals plans, and were not informed of this expiration. Nationwide claimed they sent us a letter in the mail, but didn't update our portal or send an email like every other communication - including the one for this review - was sent. We had a valid credit card on file for our 4th animal but our other 3 animals were dropped. We discovered this issue when our claims we denied despite the prior month (when we supposedly would not have been insured) being accepted. We are now not allowed to reinstate our insurance because during the time of coverage our dogs have gotten too old to have the insurance they now need. We are left stuck with over $4k in bills and more to come for two aging dogs. To say we are disappointed is an understatement.

Insurer: Nationwide

By: Ginny Staples

Verified August 06, 2025

Fast claim response

We took both our cats to the vet for their yearly checkup. After we submitted a claim and received our reimbursement quickly and without problems. Thank you

Insurer: Pumpkin

By: michael mcswain

Verified August 06, 2025

Amazing response and service

Amazing response and service, pumpkin values their customers and it’s appreciated

Insurer: Pumpkin

By: Amy

Verified August 06, 2025

Be aware of your annual…

Very fast processing and got my annual paid for quickly. BUT, BEWARE!! My total amount was $175 and my payment was $20/month, so I took a LOSS of over $70. Be sure you will have an annual of more than $240!!

Insurer: Pumpkin

By: SUSAN

Verified August 06, 2025

Great customer service.

Great customer service.

Insurer: Pumpkin

By: Carla

Verified August 06, 2025

They handled my bill in less than 5…

They handled my bill in less than 5 minutes. I was able to take my little baby home and give him all my attention

Insurer: Trupanion

By: Sakeina

Verified August 06, 2025

Fast and easy process

Fast and easy process

Insurer: Nationwide

By: customer

Verified August 06, 2025

Pumpkin is the best

My 2 babies have been with pumpkin for the last 3 years, and it’s always been really easy to speak with customer service. It’s very easy to file claims, and the processing time is fast. Best pet insurance!

Insurer: Pumpkin

By: Jasmine F

August 06, 2025

Living his best life

My little guy was injured and the total bill was over 15,000.00. Knowing I had the insurance allowed me to make the best decision for him. The insurance pain for over 11,000.00. My little on had X-rays, mri, spinal surgery and is now able to walk and be pain free. I highly recommend Pets Best insurance

Insurer: Pets Best

Veterinarian: Levine Neurological

By: Joanne

Useful

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