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Super quick to give me a preapproval…
Super quick to give me a preapproval before the surgery and then very prompt to tell me what they will be sending a check for from the final receipt. Submit to the invoice on the app is super easy and their customer service is a real person and very helpful.
Insurer: Trupanion
By: Suz Buts
Feeling very slighted by Nationwide
I have had Nationwide pet insurance for years for my animals. We were unaware of an expired credit card on three of our animals plans, and were not informed of this expiration. Nationwide claimed they sent us a letter in the mail, but didn't update our portal or send an email like every other communication - including the one for this review - was sent. We had a valid credit card on file for our 4th animal but our other 3 animals were dropped. We discovered this issue when our claims we denied despite the prior month (when we supposedly would not have been insured) being accepted. We are now not allowed to reinstate our insurance because during the time of coverage our dogs have gotten too old to have the insurance they now need. We are left stuck with over $4k in bills and more to come for two aging dogs. To say we are disappointed is an understatement.
Insurer: Nationwide
By: Ginny Staples
Fast claim response
We took both our cats to the vet for their yearly checkup. After we submitted a claim and received our reimbursement quickly and without problems. Thank you
Insurer: Pumpkin
By: michael mcswain
Amazing response and service
Amazing response and service, pumpkin values their customers and it’s appreciated
Insurer: Pumpkin
By: Amy
Be aware of your annual…
Very fast processing and got my annual paid for quickly. BUT, BEWARE!! My total amount was $175 and my payment was $20/month, so I took a LOSS of over $70. Be sure you will have an annual of more than $240!!
Insurer: Pumpkin
By: SUSAN
They handled my bill in less than 5…
They handled my bill in less than 5 minutes. I was able to take my little baby home and give him all my attention
Insurer: Trupanion
By: Sakeina
Fast and easy process
Fast and easy process
Insurer: Nationwide
By: customer
Pumpkin is the best
My 2 babies have been with pumpkin for the last 3 years, and it’s always been really easy to speak with customer service. It’s very easy to file claims, and the processing time is fast. Best pet insurance!
Insurer: Pumpkin
By: Jasmine F
Living his best life
My little guy was injured and the total bill was over 15,000.00. Knowing I had the insurance allowed me to make the best decision for him. The insurance pain for over 11,000.00. My little on had X-rays, mri, spinal surgery and is now able to walk and be pain free. I highly recommend Pets Best insurance