With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
24PetWatch Honors Their Commitments
I have had five policies with 24PetWatch and have filed claims for all my cats for routine wellness care as well as covered illnesses and dental work over the past decade. This company has always honored its contractual obligations and paid my claims quickly and efficiently. On two occasions, benefits were denied due to my omitting specific information; those denials were quickly reconsidered and paid once clarifying details were provided. At all times, the company representatives have treated me with dignity, respect, courtesy and compassion. Most recently, my calico, Bandit, had to be suddenly and unexpectedly hospitalized; after a very expensive scan, she was diagnosed with pancreatitis and kidney failure. The vets did everything they could to save her; but, she failed to respond to treatment and was in great pain. Her prognosis was dismal at best To avoid further pain and suffering, I reluctantly made the decision to have her painlessly and peacefully euthanized. I ended up filing claims totaling over $3,600.00 and quickly received 80% reimbursement for the medical bills and $200.00 to help defray the cost of euthanasia and cremation. The emotional heartbreak of suddenly losing my wonderful companion was gut wrenching. However, having 24PetWatch insurance made the accompanying financial pain minimal. Others reviewers have remarked that 24PetWatch coverage is expensive. However, I have analyzed the coverage and determined that (considering that wellness benefits on my policies are not subject to a deductible), the cost is really quite reasonable. I highly recommend this company.
We heard Trupanion was great, and so we signed our retired bomb sniffing service dog up who we recently adopted. Her retirement is being cut short because she took a very quick turn and needs intervention. However, Trupanion used the fact that she's "thrown up occasionally" in the past to deny our claim. Dogs throw up. We took her in to an ER because she started to refuse food, became lethargic, and developed urinary incontinence. If simply throwing up before developing serious symptoms is a basis to deny a claim on organ failure, good luck to anyone else...
The appeals process has relied on a bullet point note from an emergency vet who we've never even met. We're not allowed to explain the context of her past vomiting to the claims department (not that we should have to. She got vaccines, eats trash... AKA is a dog).
I would be in less distress if I'd never even signed up for pet insurance in the first place. The customer service reps agree with us, but apparently there's nothing we can do.
Heartbroken and disappointed to be dealing with this while we watch our dog suffer.
I could not be more pleased with Trupanion! When Echo needed next day surgery they worked seamlessly with our vet while keeping us informed and updated at every step. It was such a positive experience during a very stressful time. I have had the same wonderful service with both direct payment to my vet and reimbursement. I never hesitate to recommend Trupanion.
Trupanion pays 90% of your medical cost for each illness or injury after you meet you deductible fir the LIFE of your pet! so many people I meet don’t realize that you don’t have to meet the deductible each year but ONLY once per illness/injury! Our big boy Nanuk suffers from allergies and his Apaquel is around $167 per month but Trupanion now pays 90% of that EVERY month. Nanuk also just had TPLO surgery which is around $5,000. I knew it would all be okay though because all I had to do was meet my deductible. This is the insurance you get and pay a little each month and hope you never have to use it. It’s your safety net. But if something major happens - TRUPANION is there! We are retired and on a fixed income. What a blessing Trupanion has been to us. Don’t delay- get TRUPANION today! PS… filing a claim is so so easy!
For 11 ½ years I have been covered under this company and can honestly say I never incurred any problems . I felt comfortable calling to ask questions on how to do a claim on line for example, and the Customer Service was friendly and helpful. Unfortunately Mollie has died but in the future when it is the appropriate time to consider another companion, I will not hesitate in calling them again to set up a new account. I reviewed other companies for curiosity's sake, and they were more expensive. Overall, I cannot fault them in any way.. don't hesitate to use 24 Pet Watch Insurance.
Something has gone entirely wrong with this company. Have had ups and downs over the years but had been fairly happy until the last year. Just a nightmare. Any excuse not to process anything, cover anything or pay is used. Avoid like the plague.
We bought this policy over 10 years ago when our Toby was just a pup.
We continued to pay premiums with no claims in those 10 years, we had a healthy pup. While I started to second guess our need for the insurance those thought were put to rest last year
2020 was terrible and one of the worst things was, a car hit our toby.
Well over 11 THOUSAND dollars in emergency vet bills later, we only paid 2 thousand dollars.
We were sold on the policy, but recent events completely sold us on the company.
This past 2 months we spent another 3 thousand dollars on dental work.
We found out that emergency vet never x-rayed Toby's face after direct impact with the car's tire. On a routine check up, his regular vet discovered broken teeth below the gumline that needed extractions, a result of his accident that wasn't initially discovered. The extractions led to complications and colitis in Toby.
Mind you this is OVER A YEAR after the initial accident. Well I'm am pleased to say this company was so stand up about everything. After submitting a little documentation, they rolled it into the initial claim, and did not charge us another deductible. 90% of another 3K bill was covered. Not only is the company stand up, but EVERY SINGLE AGENT we've spoken to, was nothing less than kind, compassionate, responsive, and competent.
We couldn't be happier with Trupanion. It's the peace of mind , and financial security every pet owner needs!!!