154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 12, 2025

My nation wide pet agent was so…

My nation wide pet agent was so incredibly helpful and explained my policy very simply for me to understand! He was very kind and compassionate towards me and my bunny, too!

Insurer: Nationwide

By: Angel Swanton

August 12, 2025

Russell was great

Russell was great. He was friendly, proactive and attentive to my questions. Appreciate the great customer support!

Insurer: Fetch Canada

By: Jorge Urrego Reyes

Verified August 12, 2025

My claim was completed and payment…

My claim was completed and payment received within 3 days of submitting! The app is very easy to use. I am very happy with MetLife.

Insurer: MetLife

By: customer

Verified August 12, 2025

timely response---compassionate…

timely response---compassionate interactions!

Insurer: Trupanion

By: Michele

August 12, 2025

Zero communication during the claim…

Zero communication during the claim process. Good luck if ther is an issue because they will give you the run around. I have provided the medical records multiple times in the same email thread and seperate medical records email that is on their site.Reconds that were already confirmed there now they can not locate. This has been going on for a month+. Once sending another email you do not get any communication unless you call and it always feels like starting from zero with the rep. I would give them lower rating if I could. After my policy is up I plan on looking elsewhere. I just want closure for my pet that passed but is making the process far worse.

Insurer: ASPCA

By: BiasC

Verified August 12, 2025

When I called i was able to speak to a…

When I called i was able to speak to a Eric, a human that was very knowledgeable and polite. He wasn't trying to push me into buying the insurance and answered all my questions.

Insurer: Nationwide

By: April

August 12, 2025

I feel very misled and scammed

They claimed that my pet's condition was pre-existing when it absolutely was not, then didn't give me a space to fight it. Also the "preventative care" is an absolute joke, the reimbursement amounts for preventative are so small, even smaller than the monthly bill depending on which plan you're on. Avoid this pet insurance at all costs, I feel taken advantage of and I'm writing this to hopefully help someone else not make the same mistake I made by going with this company.

Insurer: ASPCA

By: Zoe West

Verified August 12, 2025

Quick turn around

Quick turn around. Prompt payment Put on the rare occasion I have an issue and called a check in on something no one ever calls to follow up

Insurer: Trupanion

By: Kellie

Verified August 12, 2025

They’ve never denied a claim of get…

They’ve never denied a claim of get paid pretty quick and they paid good 90% of my bill and my dogs are Yorkies and they go in quite often

Insurer: MetLife

By: Paula

Verified August 12, 2025

Worth every cent and more

Thank the heavens I had this insurance for my Doberman. Great and kind support staff.

Insurer: Trupanion

By: Cherrie Silverman

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