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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My nation wide pet agent was so…
My nation wide pet agent was so incredibly helpful and explained my policy very simply for me to understand! He was very kind and compassionate towards me and my bunny, too!
Insurer: Nationwide
By: Angel Swanton
Russell was great
Russell was great. He was friendly, proactive and attentive to my questions. Appreciate the great customer support!
Insurer: Fetch Canada
By: Jorge Urrego Reyes
My claim was completed and payment…
My claim was completed and payment received within 3 days of submitting! The app is very easy to use. I am very happy with MetLife.
Insurer: MetLife
By: customer
timely response---compassionate…
timely response---compassionate interactions!
Insurer: Trupanion
By: Michele
Zero communication during the claim…
Zero communication during the claim process. Good luck if ther is an issue because they will give you the run around. I have provided the medical records multiple times in the same email thread and seperate medical records email that is on their site.Reconds that were already confirmed there now they can not locate. This has been going on for a month+. Once sending another email you do not get any communication unless you call and it always feels like starting from zero with the rep. I would give them lower rating if I could. After my policy is up I plan on looking elsewhere. I just want closure for my pet that passed but is making the process far worse.
Insurer: ASPCA
By: BiasC
When I called i was able to speak to a…
When I called i was able to speak to a Eric, a human that was very knowledgeable and polite. He wasn't trying to push me into buying the insurance and answered all my questions.
Insurer: Nationwide
By: April
I feel very misled and scammed
They claimed that my pet's condition was pre-existing when it absolutely was not, then didn't give me a space to fight it. Also the "preventative care" is an absolute joke, the reimbursement amounts for preventative are so small, even smaller than the monthly bill depending on which plan you're on. Avoid this pet insurance at all costs, I feel taken advantage of and I'm writing this to hopefully help someone else not make the same mistake I made by going with this company.
Insurer: ASPCA
By: Zoe West
Quick turn around
Quick turn around. Prompt payment Put on the rare occasion I have an issue and called a check in on something no one ever calls to follow up
Insurer: Trupanion
By: Kellie
They’ve never denied a claim of get…
They’ve never denied a claim of get paid pretty quick and they paid good 90% of my bill and my dogs are Yorkies and they go in quite often
Insurer: MetLife
By: Paula
Worth every cent and more
Thank the heavens I had this insurance for my Doberman. Great and kind support staff.
Insurer: Trupanion
By: Cherrie Silverman