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We are very grateful for this insurance company. It's affordable and provides really good coverage. We were thankful we had it when our dog got a small bowel obstruction and required surgery.

My first time having insurance on my dogs, and they have been wonderful. Fast, friendly service and customer service is awesome.

The whole process was simple and easy Outstanding service!

Claim filed 9/15. acknowledged 9/15. 9/25 notified requested medical records from Vet. 10/4 notified records not received and claim would be closed in 2 days if not received. I was traveling with limited internet service but was able to contact the vet and you on 10/4 that they had sent the records the previous day. You acknowledged that on 10/4 and paid the claim. My only issue is it took 10 days to request the medical info and then when not received in 9 days (8 for the vet) there would have been only 2 days to get the info. I was fortunate to be able to get internet and follow-up with the vet. If that had not been the case, I would have had to start the process all over. I think you need to reconsider how long before you would close a claim. If I had been out of internet service for a week or out of the country, it would be problematic. Thanks.

We have only had great experiences with Trupanion. They respond immediately to any claim you send to them. When we speak to a representative they are always extremely helpful and polite.

Love love pets best. My puppy gets into a lot of stuff. My claims are processed quickly and payment is made within a week. The claims filing process is super easy. I'm so happy with the coverage and service!!!

I couldn't be happier with another pet insurance! NOT EVEN IF IT WAS FREE! The coverage is superb, the customer service is amazing - it's not a bank breaker! I definitely recommend this insurance company!

We lost our last wolfhound to cancer and did not have insurance. Our costs for exploratory surgery and consults were over $3,500. Not to mention the anxiety of having to come up with the cash. When we got another wolfhound I was determined to get insurance and chose Nationwide's full plan. Our pup was 8 weeks old when we got her and being a larger breed the premium is more per month but we already knew that costs can get out of hand with a wolfie. She needed surgery to correct a leg injury she sustained. Valgus deformity as a result of the damage to the growth plate. Surgery was $3500 to fix the leg up and plus the cost of several follow up visits with x rays. I think it was over $4500, Nationwide covered everything they promised - 90 percent of all vet bills above the deductible. My girlfriend says getting nationwide is one of the smartest things I did.

Our 6-year old dog just undergone the TPLO surgery. It is a really challenging, expensive and complicated procedure. Having Healthy Paws is like having a caring friend around offering a helping hand in a challenging situation. Submitting claims is easy, processing is quick. Customer service outstanding. If you think about getting an insurance, look no further!

I purchased a policy for my first Dalmatian in 2015 and was very pleased. Fast forward to 2017, I purchased a policy for my 2nd Dalmatian and have done nothing but jump through hoops every time I submit a claim. I was told that a NEW underwriter is the issue. Pet Partners will automatically reject almost every claim and you will have to resubmit . Usually error on their side, or the Vet explanation is not worded correctly or a little vague . Sometimes they can't read your email or fax, its not clear enough. Always something. Who has time for this. My own personal Health Insurance is less hassle. I still keep a policy so hopefully things will improve. My pets health is very important and I do believe in having Pet Insurance, so PLEASE review your claim submittal process Pet Partners and work with your policy holders to make it easier. I would not recommend this company now, but if they improve their claims process procedures, I would.