154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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20,318 reviews

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14,149 reviews

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Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 09, 2021

Patrick was very helpful!

Patrick was very helpful!!

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Problem solved.

Problem solved. Courteous and friendly customer service rep

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Professional and quick

Professional and quick

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Great service

Really helpful advice from agent in finding good combination of price and coverage.

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

The claims process is so easy and the payment is fast.

The claims process is so easy and the payment is fast.

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

The deductibles with the plan is confusing.

The deductibles with the plan is confusing. Secondly, the fact that you need to determine your pets needs and get supplemental insurance without knowing if you will need it. Frustrating

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

The representatives ALWAYS seem so friendly and caring.

The representatives ALWAYS seem so friendly and caring. They never rush you and take extra time to give you complete information and answer questions. I felt every representative I dealt with was very knowledgeable about Trupanion's services. I felt as though the representatives were experienced pet owners themselves. The smiles in their voices made me think they must really enjoy their jobs.

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Trupanion is efficient and expedient Their staff is very helpful and kind ---respectful and caring

Trupanion is efficient and expedient Their staff is very helpful and kind ---respectful and caring

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Very helpful

Very helpful

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

You guys are great.

You guys are great. My only issue was getting pressure to file the claims online, which is a real challenge for me. A subsequent call was clarifying and I found out that my clinics actually initiate a claim when they send my paid invoices. Their action automatically files the claim, so the pressure for me to initiate was a moot but frustrating point.

Insurer: Trupanion

By:

Useful

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