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Patrick was very helpful!
Patrick was very helpful!!
Insurer: Trupanion
By:
Problem solved.
Problem solved. Courteous and friendly customer service rep
Insurer: Trupanion
By:
Professional and quick
Professional and quick
Insurer: Trupanion
By:
Great service
Really helpful advice from agent in finding good combination of price and coverage.
Insurer: Trupanion
By:
The claims process is so easy and the payment is fast.
The claims process is so easy and the payment is fast.
Insurer: Trupanion
By:
The deductibles with the plan is confusing.
The deductibles with the plan is confusing. Secondly, the fact that you need to determine your pets needs and get supplemental insurance without knowing if you will need it. Frustrating
Insurer: Trupanion
By:
The representatives ALWAYS seem so friendly and caring.
The representatives ALWAYS seem so friendly and caring. They never rush you and take extra time to give you complete information and answer questions. I felt every representative I dealt with was very knowledgeable about Trupanion's services. I felt as though the representatives were experienced pet owners themselves. The smiles in their voices made me think they must really enjoy their jobs.
Insurer: Trupanion
By:
Trupanion is efficient and expedient Their staff is very helpful and kind ---respectful and caring
Trupanion is efficient and expedient Their staff is very helpful and kind ---respectful and caring
Insurer: Trupanion
By:
You guys are great.
You guys are great. My only issue was getting pressure to file the claims online, which is a real challenge for me. A subsequent call was clarifying and I found out that my clinics actually initiate a claim when they send my paid invoices. Their action automatically files the claim, so the pressure for me to initiate was a moot but frustrating point.
Insurer: Trupanion
By: