154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 09, 2021

Great insurance, worth the money

I have had to submit a fair few claims so far in my puppies short life, and lemonade has always been prompt and efficient. They also clearly explain what they do and don’t cover, so I never have unreasonable expectations. Everything is fast and easy.

Insurer: Lemonade

By: Sam

Useful
December 09, 2021

Pets Best paid my claim quickly

Pets Best paid my claim quickly and out of a $297.00 Vet bill, it paid $220. I'm a happy customer and my cat is a healthy, happy kitty.

Insurer: Pets Best

By: CRW

December 09, 2021

Peace of Mind - Excellent clam response.

Our 2 year old Husky Mix probably ingested a toxic mushroom and became deathly ill. She barely survived the ordeal and was in emergency intensive care for 5 days. Having PetsBest insurance provided great peace of mind that all the expense would be covered as we dealt with the illness and could focus on getting our dog the care she needed to get better. In the end she made a full recovery. PetsBest paid out the claim very quickly and the process was extremely easy to submit the paperwork. I would heartily recommend PetsBest Insurance for your pet!

Insurer: Pets Best

By: Craig

Useful
December 09, 2021

My pup Zoey and I love Spot!

My pup Zoey and I love Spot!! I got a plan a few months ago with 80% reimbursement and both claims I have submitted since have been easy and fast. I'm getting a kitten in January and will definitely will be getting him a policy as well. Definitely recommend!

Insurer: Spot

By: Jack Lenahan

Verified December 09, 2021

The amount of time that it takes to...

The amount of time that it takes to get someone on the phone (coverage change in my case) is ridiculous. Not having the ability to make changes online or through an app is ridiculous in 2021. ASPCA needs to step up on customer service and online technology

Insurer: ASPCA

By: Edgar QUINTANA

Verified December 09, 2021

Was glad to find a plan that didn't require mortality coverage

Was glad to find a plan that would cover colic and accident without having to carry mortality. I am 70 and my horse is 19, I will not be getting another horse so the mortality is not important to me. I can cover the expenses related to his passing, but want to be sure I still have coverage for those ever surprising and costly expenses related to colic and accidents. This seems perfect for my current needs.

Insurer: ASPCA

By: Claudia

Verified December 09, 2021

Trupanion, there when you need them

In May 2020 we received the news our little girl had lymphoma. I immediately thought of my previous rottie and thought our time was done. My wife suggested we start Chemotherapy with her and give her the best life possible. After the initial treatment Trupanion pays quickly and direct deposit is wonderful. We cannot cure this but she is happy and doing great. We are getting to enjoy what time she has left.

Insurer: Trupanion

By: Paul

Useful
Verified December 09, 2021

ASPCA stuff help a lot!

When I have question, they reply very quickly compare than other insurance company. It was so much help because I just moved in from Japan and I had many questions!

Insurer: ASPCA

By: Daisuke Isoda

December 09, 2021

Easy and Understanding

Had to go to several vets to resolve a problem with Hamer. So there were several claims for the same situation. I called them and was told no problem. and there was no problem

Insurer: Pets Best

By: Louis

Useful
Verified December 09, 2021

Manipulative sales tactic, nice website, too soon to review the coverage itself.

I initially researched the coverage online and decided what I wanted, then called to see if I could set it up to start at a later date than what I was offered online. Everybody on the phones were super nice, confirmed we could pick a date to start coverage, but I was immediately shuffled away from the product I wanted over to something that I was told is identical. If it's identical, including price, why can't I have what I wanted? It just weirded me out and seemed like a sketchy sale tactic, especially when accompanied by telling me about their own (supposed) pet and all the costly things that had come up, and didn't I want to triple my coverage? I ended up just waiting and making the purchase online by myself. Will avoid calling in the future, if able.

Insurer: ASPCA

By: Anonymous

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