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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pumpkin is awesome!
Pumpkin is awesome!! Always easy to use. Make a call the reps are always helpful and are kind and courteous
Insurer: Pumpkin
By: Angie
Always get quick responses to my claims…
Always get quick responses to my claims and repaid timely. I am very happy with the service I receive from Pumpkin.
Insurer: Pumpkin
By: Susan
Usually very fast with getting my claim…
Usually very fast with getting my claim submitted and money back in my pocket. Had a double refund once that was a little inconvenient, but they helped me a long the way.
Insurer: MetLife
By: Chrissy M.
Best Customer Experience
My initial phone call to Embrace to my customer service representative was impressive. She display great empathy for my situation and put me at ease, excellent communications and checks for understanding me and the procedures/process I needed to follow. I would hire this person to represent me!
Insurer: Embrace
By: Yoshimi Core
Answered all the questions that I asked…
Answered all the questions that I asked her very professional very kind a wonderful person to speak with
Insurer: Fetch Canada
By: Sal
Don't get scammed with this shameful…
Don't get scammed with this shameful company, find dmore known and reputable insurance for your pets, IF you need to get one. I didn't have time to search and compare, so I signed up and graded my package to cover for my cats spayed. It came out to $500, but they only covered $40. I called to ask for details, but all she said was yea~yea~ its unfortunate, I'm so sorry, but unfortunately that's the coverage. She just repeats 'yea~unfortunately, yea~ yea~ unfortunately that's all it covers" like a broken radio! True pilot review looks fake, do a little research, you can see how bad this company is with similar stories as mine, that with Any package you choose, they pretty much cover NOTHING for your pet. It's no use having an insurance, its better to pay out of pocket for once every few months visits for kitties and 1 or 2 visits per year for grown pets. Getting my kitty spayed cost close to $500, this insurance WITH spayed coverage, covers $40 from total, $40 dollars. This is not a typo, I didn't miss another '0' at the end of $40. Useless and a waist of time with this company. Customer rep also sucked, Really, if you don't want to stress with nonsense, just look else where, Prudent pet insurance is time waisted, money waisted!!
Insurer: Prudent Pet
By: KuKu
The process for reimbursement was easy…
The process for reimbursement was easy and quick. We were so happy with it.
Insurer: Spot
By: Linda Hupf
Save your money
If you are expecting any type of payment for heartworm medication, allergies, ear infection or just an exam, get ready to jump through hoops. Save your money and just pay out of pocket. This insurance just collects your money and wants you to fight to get a claim approved. What a scam!
My claim was approved within minutes
My claim was approved within minutes, and the reimbursement was processed within minutes as well.
Insurer: Pumpkin
By: DR
Blazing speed, outstanding service!
Once again, Pumpkin’s blazing speed in processing my claim was amazing! I filed the claim on August 10th (a Sunday night), the money was in my bank account on Wednesday morning!
Insurer: Pumpkin
By: David