It can't get any easier
Our healthy Ridgeback faced unexpected cancer surgery and our vet's staff forwarded the proposed costs to Trupanion for approval. Before we left the office the approval came back. They (Trupanion) also emailed us the breakdown of all costs and payments. We had additional costs that followed and they were handled with the same expedience.
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Ed
- BREED: Rhodesian Ridgeback
- AGE OF PET: 7 - 10
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Best decision I ever made was to get Trupanion.
Trupanion really did exceed expectations. Fast claim processing and everyone was so professional and compassionate toward my situation. Trupanion is the gold standard for pet insurance. Keep up the great work folks.
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Steven
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Your customer service is excellent.
Your customer service is excellent. I'm not happy with how limited and expensive your coverage is and how little is covered by your adjuster
- INSURER:
AKC
- POSTED: 11/08/2017
- BY: Rob
- BREED:
- AGE OF PET: 0 - 3
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great customer service and claim reimbursement
I have been with Embrace for several years and have always found them to be helpful and responsive to claims and wellness checks.. I had 2 dogs go through chemo without insurance and learned the hard way insurance can help keep you in control and not devastate your finances. You have the option of wellness plus illness or just illness. You select the deductible. Claims have always been timely and feedback is quick. you can email the claims or mail the claims very convenient. They are helpful and I wouldn't be without insurance knowing the expenses I ran into. They have a great service.
- INSURER:
Embrace
- POSTED: 11/08/2017
- BY: rosemary
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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Trupanion Keeps my Nellie Alive
You know that dream of having the cutest puppy that you would take on walks and go running and hiking with? Well some of those did come true for me when I met Nellie at 9 weeks old, but 2 days after picking her up she got severely ill and almost passed away from Parvo! I rushed her to the ER vet and will never forget when they handed me an invoice quote for $6000 for trying to keep her alive. I remember bursting into laughter thinking somebody forgot to remove a few zeros from the bill! Then I remembered that we got pet insurance when we picked her up, but of course I thought there is no way they'd pay for that! I send in a pre-approval claim to Trupanion with the help of the ER vet and it came back that they will pay. Long story short after 12 days in the ER, Nellie came out skin and bones but alive nonetheless. I only had to pay my portion of the bill (10% + consultation fees and applicable taxes) and Trupanion paid the rest. This was in May 2016. Since then Nellie has suffered several ailments and a lifelong condition due to her initial medical issue. It is a lot of work and stressful and frustrating at times and very costly. But I wouldn't be able to continuing caring for her if it wasn't for Trupanion. To date, I believe our claims are closer to $20,000 when you include the monthly medications and the number of procedures she undergone. If you were ever doubting the need for Pet insurance, don't! Just get one and go with Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 11/08/2017
- BY: Muna
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Trupanion is the Best for your pets.
I have been with Trupanion for over 7 years now. My French Bulldog was diagnosis with a sliding hiatal hernia at 8 months and had major surgery. They were on top of all the paperwork and issued me a check right away. Now I have 2 Frenchies and both on Trupanion.
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Sherryl
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Great response as always
My cat's recent claims were handled very promptly and efficiently as always. The same is true for my dog's claims.
- INSURER:
Embrace
- POSTED: 11/08/2017
- BY: Mary
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Thankyou Trupanion!
Helps financially giving one peace of mind, knowing you can take care of your pet. Fast, efficient response.
- INSURER:
Trupanion Canada
- POSTED: 11/08/2017
- BY: Marla
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
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If you're fixed income like me this service is a lifesaver!
I've been very ill & on a low fixed income. This service has allowed me to get timely medical care for my cats & allows me to afford food for myself when the medical costs are high. If you have a claim dispute their representative's are kind, patient & resolve it quickly. They will always take the time to explain their decisions. I'm so grateful to have found Trupanion so many years ago. Would highly recommend!
- INSURER:
Trupanion Canada
- POSTED: 11/08/2017
- BY: Victoria
- BREED: Maine Coon
- AGE OF PET: 0 - 3
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Very Sympathetic
Thanks to the lady who expressed her sympathy to me in regards to our Rocco, whom we had to put to sleep the day after we got him due to renal failure.
- INSURER:
AKC
- POSTED: 11/08/2017
- BY: Laura
- BREED:
- AGE OF PET: 0 - 3
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