Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
1

out of 5

Stay away from Nationwide!!!

This firm is little more than rip-offs. They deny most every claim. This then requires you to call and fight for each claim you submit. Once they have sufficiently seen how disappointed you are and threaten to cancel, they reverse decision and pay some of the claim. The latest part of their scam is since we have 4 dogs, and one has passed away (of which they will not pay on euthanizing if they are over 8) they STILL took nearly $800.00 for his policy and continue to do so. We have requested that they return the money for a dog that has been deceased for months and still charge their coverage for... Looks like Nationwide has to be sued and taken to a small claims court. I can't wait for this fun to expose them for the scam artists they truly are. I will provide and update to this here.
  • INSURER: Nationwide
  • POSTED: 11/08/2017
  • BY: George
  • BREED: Pug
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Great Customer Service

Customer service is very knowledgeable and helpful. Our one dog has a major illness and the Embrace insurance has been a lifesaver--spent a week in a large animal hospital and is under care of a neurologist. They conveniently provide claim forms with your dog's name on it sent with email so easy access. Turn around time is excellent.
  • INSURER: Embrace
  • POSTED: 11/08/2017
  • BY: Sandra
  • BREED: Mixed Breed
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Best pet insurance company out there

Trupanion has been the best pet insurance company I have ever used. Great employees, customer service, easiest claim submitting process, super fast payments. I cannot say enough about how they have helped ease my anxiety when my dogs have had very serious medical issues. I recommend them to every pet owner I meet.
  • INSURER: Trupanion
  • POSTED: 11/08/2017
  • BY: Acampora
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Pleasantly surprised!!!!

I was reluctant to get pet insurance because I have heard nightmares and when looking at reviews online, it was overwhelming with all the negative reviews about companies in general. After a long time of research, I went with Embrace as they seemed to offer the best service for me (high coverage, offer the wellness program and reviews looked good). I have the regular insurance as well as wellness. Embrace has paid out every claim I submitted and their customer service is bar none. They have been great, nice, professional and quick responses. I haven't worked with other pet insurance companies but I am very pleased with Embrace and plan to stay with them for a while.
  • INSURER: Embrace
  • POSTED: 11/08/2017
  • BY: Elana
  • BREED: Boxer
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Thankful for Embrace Pet Insurance

We are so thankful that our dog, Levi, is “Embraced!” For his entire life he has been a “regular” at our Emergency Vet’s office for a variety of life-threatening issues (poisonous snake bite, two surgeries for ingesting foreign objects, poison toxicity from swallowing something, etc.). Levi’s claims make for some interesting reading! With Embrace, we can rest assured that our cute, loveable, silly Golden Retriever will be able to bring smiles to everyone he meets. Thank you Embrace!!
  • INSURER: Embrace
  • POSTED: 11/08/2017
  • BY: S.
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Absolutely wonderful to work with. Very timely

Very pleased
  • INSURER: Trupanion
  • POSTED: 11/08/2017
  • BY: Carrie
  • BREED: Mixed Breed
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Awesome customer service

Awesome customer service, fast claim review and re-imbursement , great coverage for my dog
  • INSURER: Embrace
  • POSTED: 11/08/2017
  • BY: Vivian
  • BREED: Rottweiler
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Jessica K, the rep I spoke to, was very helpful.

Jessica K, the rep I spoke to, was very helpful. She explained the process as I am new to the whole "pet insurance" and processing claims. Thank you Jessica K!
  • INSURER: AKC
  • POSTED: 11/08/2017
  • BY: Jan
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
2

out of 5

Disappointed

Age related deterioration not covered.
  • INSURER: Pets Best
  • POSTED: 11/08/2017
  • BY: John
  • BREED: Scottish Terrier
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Not All Insurance Companies Are Created Equal

Not all insurance companies are created equal, and Trupanion stands out amongst the crowd in putting pets first. We're somewhere in excess of $20,000 in claims for my cat that was diagnosed with spinal lymphoma 2 years ago. CT Scan, Spinal Tap, Hospitalization, tests - tests - and more tests. Specialist, Veterinarians, 2nd opinions ... it all saved her life and I'm not certain this would have been an affordable option without pet insurance with Trupanion. 2 years later, her care is ongoing, and she has weekly visits to our veterinarian for acupuncture and chiropractic care, to aid her in some spinal trauma from her illness. We're forever grateful for the no claim limits and 90% coverage. It made getting our cat the best care available to save her life, easily achievable without financial worry.
  • INSURER: Trupanion Canada
  • POSTED: 11/08/2017
  • BY: Denise
  • BREED: Domestic Shorthair
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No

Get a quote today

Leave a review