Healthy Paws is far above the rest
I cannot say enough about Healthy Paws. Hands down, the best!! I did a ton of research before enrolling, and boy am I glad I made the choice to go with Healthy Paws. The claim process is so simple and fast, and the reimbursements are received very quickly....usually within 2 weeks. Having a pet that had surgery and ongoing problems, it has been a relief to know that Healthy Paws is there for her and I'm able to get her the care she needs. I can't recommend them enough!! I will never own a pet again who is not enrolled in Healthy Paws. Definitely a lifesaver for me and my pup!! Their customer service is terrific as well. Never have to wait to talk to someone. Very caring and compassionate. Definitely a 10 all the way around!!
- INSURER:
Healthy Paws
- POSTED: 11/14/2017
- BY: Tammi
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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So Easy and Simple
Great Service and Great People to work with!
- INSURER:
Pets Plus Us
- POSTED: 11/14/2017
- BY: Shala
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Easy claim process!
Reasonably easy claim process and good turnaround from claim to closure!
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Howard
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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My heroes!
Embrace Pet Insurance is so amazing. I'm so glad I found them. Reasonably priced and very accessible. Excellent customer service. I know they don't do this often, but they were able to make an exception with my claim and helped me out. I feel like I"m talking to real people who care about my dog vs. some random company. Highly recommended.
- INSURER:
Embrace
- POSTED: 11/14/2017
- BY: Rose
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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I believe the Trupanion pet insurance program and its employees are excellent, very knowledgeable and professional.
I have had many dogs over the last 25 years and have covered them with other pet insurance carriers. I was extremely happy to join Trupanion over 5 years ago and they have stood by their coverage and in addition with their professional and knowledgeable customer support team.
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Harvey
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Uncomplicated, seamless, caring, Healthy Paws is an exceptional service
Our experience with Healthy Paws has been exceptional and seamless. While we never want to avail ourselves of its benefits as it means one of our pets is sick, Healthy Paws has always been quick to reimburse our costs and to follow up about our pet's recovery. We absolutely wish human health insurance was as well run. I rave about it to all of my friends who have pets or are thinking about getting a pet. They've been happy as well.
- INSURER:
Healthy Paws
- POSTED: 11/14/2017
- BY: Soo
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Top Notch Service!
I've had to file two claims and both times, the claims were processed incredibly fast. I also appreciated the email communication throughout the process so I knew how things were progressing.
- INSURER:
Trupanion
- POSTED: 11/14/2017
- BY: Janet
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Nothing but the "Best"
Everyone has been very helpful.
- INSURER:
Pets Best
- POSTED: 11/14/2017
- BY: Rochelle
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Why can anyone initiate a policy but only someone with a license can cancel one
I signed up my under 6 month old kitten on Saturday, on Sunday i was locked out of the website and had to call to get password reset even though I never had one. On Monday I finally got to read policy and after reading it, started looking up reviews and saw this company likes to use any excuse to call any condition pre-existing which is not the security I was seeking. I called right after reading policy on Monday (policy says total refund if canceled within 30 days). I was told someone licensed in this area must call me back to cancel maybe in a week. Very scary and now I still want pet insurance, but am afraid to sign with another company until this is resolved. I also tried to use a coupon that claimed it would reduce registration fee, but was told it wouldn't. It was also indicated that I should have been able to have month of coverage to read what the coverage was and decide with no charge since this is a kitten, but no go on that either. This is a public company and I suppose shareholders are far more important to them than clients or pets. I never made a claim thank goodness so the rest of this is not applicable.
- INSURER:
Trupanion Canada
- POSTED: 11/14/2017
- BY: Maggie
- BREED: Oriental Shorthair
- AGE OF PET: 0 - 3
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Best Pet Investment
Our cat has reached the point in life that she now suffers from renal failure. Thanks to Embrace we have been able to manage a very good quality of life. A Big Thank You
- INSURER:
Embrace
- POSTED: 11/14/2017
- BY: John
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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