5
out of 5
Verified
Find and read reviews with confidence
With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
5
out of 5
My heroes!
Embrace Pet Insurance is so amazing. I'm so glad I found them. Reasonably priced and very accessible. Excellent customer service. I know they don't do this often, but they were able to make an exception with my claim and helped me out. I feel like I"m talking to real people who care about my dog vs. some random company. Highly recommended.
- INSURER: Embrace
- POSTED: 11/14/2017
- BY: Rose
- BREED: Chihuahua
- AGE OF PET: Over 11 years
5
out of 5
Verified
I believe the Trupanion pet insurance program and its employees are excellent, very knowledgeable and professional.
I have had many dogs over the last 25 years and have covered them with other pet insurance carriers. I was extremely happy to join Trupanion over 5 years ago and they have stood by their coverage and in addition with their professional and knowledgeable customer support team.
- INSURER: Trupanion
- POSTED: 11/14/2017
- BY: Harvey
- BREED: German Shepherd
- AGE OF PET: 0 - 3
5
out of 5
Uncomplicated, seamless, caring, Healthy Paws is an exceptional service
Our experience with Healthy Paws has been exceptional and seamless. While we never want to avail ourselves of its benefits as it means one of our pets is sick, Healthy Paws has always been quick to reimburse our costs and to follow up about our pet's recovery. We absolutely wish human health insurance was as well run. I rave about it to all of my friends who have pets or are thinking about getting a pet. They've been happy as well.
- INSURER: Healthy Paws
- POSTED: 11/14/2017
- BY: Soo
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Top Notch Service!
I've had to file two claims and both times, the claims were processed incredibly fast. I also appreciated the email communication throughout the process so I knew how things were progressing.
- INSURER: Trupanion
- POSTED: 11/14/2017
- BY: Janet
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
1
out of 5
Verified
Why can anyone initiate a policy but only someone with a license can cancel one
I signed up my under 6 month old kitten on Saturday, on Sunday i was locked out of the website and had to call to get password reset even though I never had one. On Monday I finally got to read policy and after reading it, started looking up reviews and saw this company likes to use any excuse to call any condition pre-existing which is not the security I was seeking. I called right after reading policy on Monday (policy says total refund if canceled within 30 days). I was told someone licensed in this area must call me back to cancel maybe in a week. Very scary and now I still want pet insurance, but am afraid to sign with another company until this is resolved. I also tried to use a coupon that claimed it would reduce registration fee, but was told it wouldn't. It was also indicated that I should have been able to have month of coverage to read what the coverage was and decide with no charge since this is a kitten, but no go on that either. This is a public company and I suppose shareholders are far more important to them than clients or pets. I never made a claim thank goodness so the rest of this is not applicable.
- INSURER: Trupanion Canada
- POSTED: 11/14/2017
- BY: Maggie
- BREED: Oriental Shorthair
- AGE OF PET: 0 - 3
5
out of 5
Best Pet Investment
Our cat has reached the point in life that she now suffers from renal failure. Thanks to Embrace we have been able to manage a very good quality of life. A Big Thank You
- INSURER: Embrace
- POSTED: 11/14/2017
- BY: John
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
5
out of 5
Verified
So glad I chose Trupanion!
Fast and easy claim process with good communication, via email. Quick turnaround time for reimbursement and a variety of plans to choose from. You can change your plan at anytime and anytime I’ve needed customer service they have been Knowledgeable, helpful and courteous.
- INSURER: Trupanion
- POSTED: 11/14/2017
- BY: Elizabeth
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
5
out of 5
Exceptional Customer Service
I have been very impressed with the customer service provided by ASPCA pet insurance. I have used other per insurance companies and claim processing and turnaround is comparable but since signing up to the most recent follow up call on a claim that I received just today, I have thoroughly enjoyed all of my contact with customer service representatives of this company. They make you feel like ASPCA genuinely cares about your pet and that you're in the know about your pet's claims progress. The member center is easy to navigate and to access as well so you are never left in the dark on where a claim is at along the way, what you're getting reimbursed for and how much you're being reimbursed for. That is very important when dealing with an insurance company that is deducting payments from you monthly: seeing what you're actually paying for. The explanation of benefits is also very well detailed so it really leaves you with no questions to ask. But if you had one, a representative would be able to answer it no problem.
- INSURER: ASPCA
- POSTED: 11/14/2017
- BY: Sarah
- BREED: Pit Bull
- AGE OF PET: 0 - 3