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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Caron’s review
Excellent customer service . The rep was very polite , explained all the detail with the coverage and answered all my questions . I ask a lot of questions and I never felt rushed. Very knowledgeable and professional.
Insurer: Trupanion Canada
By:
Excellent customer service and premiums
Excellent customer service and premiums
Insurer: Trupanion Canada
By:
Great coverage fast excellent customer support
Great coverage, fast, excellent customer support
Insurer: Trupanion Canada
By:
It was absolutely a fantastic experience dealing with your Service and also your representatives are do polite and lovely I am very thankful
It was absolutely a fantastic experience dealing with your Service and also your representatives are do polite and lovely, I am very thankful
Insurer: Trupanion Canada
By:
Knowledgeable and friendly customer service.
Knowledgeable and friendly customer service.
Insurer: Trupanion Canada
By:
My vet was able to directly send the claim and let me know my portion of the bill.
My vet was able to directly send the claim and let me know my portion of the bill. Very easy and fast. Also had my copy of the claim from you in my in box the same day. Thank you.
Insurer: Trupanion Canada
By:
Our very first claim is being denied as a pre-existing condition so need to go through the appeal process.
Our very first claim is being denied as a pre-existing condition so need to go through the appeal process. Not a great introduction to the policy, and quite frankly supports why debated getting a policy - that the insurance company will always find a way to deny a claim.
Insurer: Trupanion Canada
By:
The online claims submission process is extremely easy and the pay outs are usually within 48 hours.
The online claims submission process is extremely easy and the pay outs are usually within 48 hours.
Insurer: Trupanion Canada
By:
Very fast turnaround.
Very fast turnaround.
Insurer: Trupanion Canada
By:
very helpful and easy to deal with
very helpful and easy to deal with
Insurer: Trupanion Canada
By: