Exceptional, Genuine care, hassle free pet insurance!
My husky-boxer mix, Xena, recently went through 2 operations removing 3 cysts within a month a part from each other. Healthy paws, made it so convenient in filing a claim with their easy to use app. I didn't need to worry about any paperwork. They were very prompt with processing the claim. Covered 90% of the costs. Check in the mail. And they actually followed up with me to see how she was recovering from her surgeries! Very pleased with their genuine service! Exceeded my expectations! Highly recommend this insurance!!!
- INSURER:
Healthy Paws
- POSTED: 01/01/2018
- BY: Leyla
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Keep me updated
Keeping me updated on my submissions are very important
- INSURER:
Trupanion
- POSTED: 01/01/2018
- BY: Susie
- BREED: Pyrenean Mountain Dog (Great Pyrenees)
- AGE OF PET: Over 11 years
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Cancel coverage
Regarding the subject telephone conversation, with your associate, I clearly stated that the purpose of my call, was to cancel the insurance coverage, due to the rapidly increasing premiums. That call should have cancelled your processing of the bank debit payments of premiums for November and December. Shame on your company! Your company, notwithstanding my verbal
previously stated cancellation order, on December 23rd, I received a email dunning message for the January premium. I've had to cancel the credit card that you use to collect the premiums, in order to curtail any more debits by your company.
- INSURER:
Trupanion
- POSTED: 01/01/2018
- BY: Mark
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Great to work with and always accommodating
Anytime I have called with questions everyone is extremely courteous and educated. Pleased working with all
- INSURER:
Embrace
- POSTED: 12/31/2017
- BY: Michael
- BREED: Collie
- AGE OF PET: 0 - 3
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with no issues
We received $1200.00 earlier this year for an accidental poisoning and $1100.00 for a mouth injury. We are very thankful for Trupanion:
- INSURER:
Trupanion Canada
- POSTED: 12/31/2017
- BY: Cathy
- BREED: Poodle
- AGE OF PET: 7 - 10
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professional customer service and fully responsive to all claims
A member for nearly 7 years. Participate in their wellness program which results in their paying me a few bucks for doing what I would normally do
for my dog, a wellness check every year. Their adjudication of claims is timely and correct. Only had one incident were I disagreed whether the
claim was for wellness or illness and after I provided additional info they changed it to my satisfaction. Customer representatives are always professional and courteous. Best decision I could have made to go with Embrace.
- INSURER:
Embrace
- POSTED: 12/31/2017
- BY: Silvia
- BREED: Dachshund
- AGE OF PET: 0 - 3
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No hassle, quick response, would definitely recommend.
I have had many pets over the years, but have never purchased pet insurance. A couple years ago, my dog Jake ate a corncob. The experience cost me lots of money. When we rescued Baxter 6 months ago, I decided to get Pet insurance. I did a lot of investigating and decided upon Pets Best. Unfortunately, on Christmas eve, Baxter started vomiting. I took him to the emergency vet where he spent the night. He had ingested a cat toy, that he eventually passed. I submitted all of the invoices and bills, and here it is New Years eve, and I already have an email stating that they will be reimbursing me according to the policy for my vet bills. Amazing..I never dreamed it could be so easy and hassle free. Baxter is fine, and thanks to Pets Best for reimbursing me for the cost of keeping him healthy. I definitely recommend Pets Best insurance.
- INSURER:
Pets Best
- POSTED: 12/31/2017
- BY: Madeline
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Greatest pet insurance ever!
It allows me to care for my dogs the way I think that they deserve. Without Trupanion I don't know what I would have had to do when my dog needed surgery on both her knees 5 months apart. I couldn't afford it without Trupanion. But when I received my payment from them, they thanked me for taking such good care of her. I would highly recommend this insurance to anyone that has a companion animal.
- INSURER:
Trupanion
- POSTED: 12/31/2017
- BY: Lisa
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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I'm very happy!!
When I first got embrace, I was worried it was going to be just like all other pet insurance companies out there. I've been really satisfied with each and every of my claims that I've send. They keep me updated on the status of my claim and reimbursement. I've recommended embrace to many pet parents and will continue too.
- INSURER:
Embrace
- POSTED: 12/31/2017
- BY: Patty
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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