You are an exception company and we are very happy to know that Our baby is protected by your coverage if he needs any help.
You are an exception company and we are very happy to know that Our baby is protected by your coverage if he needs any help. Always been understanding, and have helped us in our hour of need. Apart from being accommodating and helpful your polite staff are respectful alongside other good qualities in all aspects.thank you all
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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She wasn't able to resolve my issue but it was late at night, and I am confident she will resolve it in a timely manner, customer service was great as always.
She wasn't able to resolve my issue but it was late at night, and I am confident she will resolve it in a timely manner, customer service was great as always.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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Glad I chose TP for our best friend
Glad I chose TP for our best friend
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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I learned that some things might be covered that I thought were not eligible.
I learned that some things might be covered that I thought were not eligible. Good news.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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No
My claim was processed within 24 hours , great service !
My claim was processed within 24 hours , great service !
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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I have not yet received payment for claim so too soon to tell.
I have not yet received payment for claim so too soon to tell.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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Not clear why a chronic issue deductible was eliminated because I did not file a claim.
Not clear why a chronic issue deductible was eliminated because I did not file a claim. I understand that my deductible increased because I initiated it but I was certain that my deductible had been met prior to the change. Don't feel like full disclosure about deductible is being made.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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I have always experience great customer service from Trupanion.
I have always experience great customer service from Trupanion.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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No
My inquiries were were very professionally answered and if payment is due on a claim Trupanion is very prompt.
My inquiries were were very professionally answered and if payment is due on a claim Trupanion is very prompt.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
Did you find this review helpful?
Yes
No