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23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

Verified December 28, 2021

Easy

Easy, efficient and also help to rescue ones that are in need

Insurer: ASPCA

By: Andrea Horvath

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December 28, 2021

Not impressed

The claims reimbursement process is super slow. Takes months to get a claim reimbursed. Also there is no way of checking how much is left on your deductible, customer service says you just have to add up all of the claims you’ve submitted over the year which is a very difficult way of figuring it out. Not very user-friendly or good customer service. They also will not allow you to change your deductible mid year even if you want to pay more to reduce the amount of your deductible. whatever you choose on day one you’re locked into for the entire year.

Insurer: Pets Best

By: Amy Christiansen

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