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2

out of 10

Quick tip: don't auto send a customer service form to someone who you are failing to provide your service to.

Quick tip: don't auto send a customer service form to someone who you are failing to provide your service to...
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

they are the best to me with my pasted Oreo persain cat thanks

they are the best to me with my pasted Oreo persain cat thanks
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Love trupanion!

Love trupanion! It has really made the difference in being able to provide the best care for our dog.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

excellent!

excellent!
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

I'm not sure I will continue the insurance because of it's expense.

I'm not sure I will continue the insurance because of it's expense. A condition is supposed to be treated but coverage for prescription food for skin allergy is understandably 50% coverage however only twice...not for the lifetime condition. I think it may be more cost effective for me to put the premiums into an account and then draw from that.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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2

out of 10

Delayed responses for claims, also, receive the same response.

Delayed responses for claims, also, receive the same response. Flood of claims. Question, why not hire more people? It has been three and one/half weeks. Strongly recommend deleting the phrase Reaching Out". Several people that I recommended have switched pet insurance companies because of the nickel/dime scrutiny.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Cairn Terrier
  • AGE OF PET: Under a year

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10

out of 10

Trupanion has always been on top of things especially when it came to a serious neck surgery Bailey had to have right after he had an MRI.

Trupanion has always been on top of things especially when it came to a serious neck surgery Bailey had to have right after he had an MRI. I was so worried about Bailey I didn't know he was going to have surgery that quick. Trupanion took care of everything I was so glad and it was such a relief I could just concentrate on my Bailey and he healed great! Now he had ear surgery and Trupanion again took care of everything and Bailey is doing better every day. I always tell people Thank God we have Insurance, because sometimes you might have a pet that has surgeries and there expensive and you want the best for you pet because there family I will always have Trupanion Insurance for my pets.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Getting Trupanion coverage for my two dogs is one of the best decisions I've ever made.

Getting Trupanion coverage for my two dogs is one of the best decisions I've ever made. I highly recommend it to my family and friends.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

Your customer representatives are very pleasant and helpful and address any concerns.

Your customer representatives are very pleasant and helpful and address any concerns.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Over 8 years

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10

out of 10

I didn't have to wait a long time on the phone to speak to someone and she answered my question quickly and effectively.

I didn't have to wait a long time on the phone to speak to someone and she answered my question quickly and effectively.

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