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When our previous three Keesies passed from various issues, we did not have insurance and paid out of pocket for treatment. Our last (Loki - a rescue) developed pancreatic issues and the treatment cost was very high, yet she was unable to overcome the problems. When we rescued our next two (Kaiba and Kaidee) we did not hesitate to take out Embrace insurance for them. Fortunately neither has had a serious illness/injury so far - just routine wellness and occasional illness. We have been very happy with the response time and professional advice that the Embrace staff has provided. They seem to demonstrate a very caring attitude to each client which makes the anxious times we have with our family members (our pets) much easier to deal with.

Excellent customer service. Employees clearly enjoy what they do. Very kind and informative!

During a very difficult time for me as a dog Momma, this company was outstanding. I was worried that I would have to pay the entire bill up front and get reimbursed, however they took care of their part and I only had to pay my part. They are great, recommend them to anyone with pets.

I actually stumbled across Embrace about two years ago after losing a dog after investing a great deal of money in trying to save him. I swore after that experience that I wouldn't be blindsided again. And immediately got insurance for our other furry, now we have 3 and all of them are covered. I wouldn't be without insurance and Embrace is the Insurance I highly recommend to everyone I speak to they are caring and interested in helping you every time I call for help, claims are paid quickly and they communicate there needs quickly to move things along. Thanks Embrace staff I genuinely appreciate your caring can do attitude.

I signed up for Embrace pet insurance for my senior dog. I have contacted the company on three different occasions and spoken with a different Embracer each time I have called. What has impressed me most is how each person I have talked to seemed to genuinely care and not just pass me off to another person. When my sweet boy had to be put to sleep last month, I was devastated. One of the Embracers, Josh, walked me through cancelling the policy and let me know that I could still submit claims once I had my mind off of the heart-ache. A week later, I received an incredibly sweet card signed by all the Embraces. It really meant a lot. I also spoke with Kimberly recently about the status of my claim related to my dog's passing, and she was extremely helpful at going the extra mile to find out where in the process the claim was. I can't thank you enough for your help and your wonderful personalities. When I am ready to get another pet, I will certainly be looking to insure them through you!

When my dog, Olivia, was a young puppy, I got her insurance. Then I got 3 more dogs. They, too, were added when they were puppies. Thank God I did this! My dogs are well care for. Excellent food and excellent vet care. They are loved so much and have a wonderful home. Unfortunately they also have allergies and each one has a health problem. Because of their insurance I can keep them feeling good with the help that I get from the insurance company. I would recommend everyone get health insurance for their pets.

I was on the fence about purchasing pet insurance for our mixed breed shepherd puppy having had 3 dogs in the past and never having had insurance. However, after hearing glowing reviews from other pet owners, I decided to sign her up with Healthy Paws. Our puppy was required to see a pain management specialist, which was not inexpensive. After submitting our first claims for various diagnostic tests and medications, totaling approximately $2,200, everything went smoothly. The only minor delay was that I had neglected to submit medical records for the visit we were claiming for (my fault), however, once I called Healthy Paws to let them know that the requested records had been uploaded, the helpful and friendly customer service representative stated that he would "expedite" my claims and to expect a response from a claims specialist within 24 - 72 hours. That phone call took place at approximately 10 am in the morning; by 1 pm, after returning from lunch, I had already received an email from Healthy Paws stating that all 3 claims had been processed. Healthy Paws paid all 3 claims at 90 percent coverage, with a $100 deductible, as promised, NO surprises. Thank you Healthy Paws for the peace of mind that comes from knowing our puppy is well covered. The awesome customer service and efficient claims process has made us loyal Healthy Paws customers from hereon forward.. ! We will never have another pet that's not covered by Healthy Paws pet insurance, that's for certain. Healthy Paws Pet Insurance - HIGHLY RECOMMENDED!

Very fast and efficient in processing the claims.

I have been a petsecure customer with 2 dogs. One of my dogs got sick at 11 years old. No previous aliments/claims. Just received word from Petsecure that my coverage will drop to 50% because my dog has had too many claims. He has cushings which requires medication and monitoring So disappointed in this company. When I need them most where are they?

I've been with ASCPA pet insurance many years. Their rates and plans are affordable. They make it easy to submit claims and pay promptly. The people are a pleasure to deal with and really care about your pet(s). They even make follow up calls to ask how your pet is doing.